Senior Director

Argano•United States,
•$200,000 - $225,000

About The Position

The Senior Director, Anaplan Delivery is a senior leader responsible for delivery excellence across complex, enterprise-scale Anaplan programs, ensuring strong client outcomes, financial performance, and consistent execution across the Anaplan portfolio. The role owns successful delivery of multiple concurrent engagements and provides executive oversight for program strategy, quality, risk, resource management, financial performance, and client satisfaction. The Senior Director serves as a trusted advisor to senior client stakeholders and partners with Sales, Solution Architecture, Practice Leadership, and Delivery teams to translate client objectives into scalable, high-value Anaplan solutions. The role balances client success, delivery quality, people leadership, and commercial performance while establishing the methodologies, governance, and delivery discipline needed to scale the Anaplan practice. The position oversees implementations, transformations, enhancements, and managed-services engagements; develops delivery standards and repeatable capabilities; manages portfolio financial and operational performance; supports sales pursuits and account growth; and leads the development of Anaplan delivery teams. The ideal candidate can guide enterprise delivery from discovery and architecture through model development, testing, deployment, adoption, and ongoing optimization, while building teams, trusted client relationships, delivery discipline, and long-term partnerships.

Requirements

  • 12+ years of progressive experience in enterprise technology consulting, professional services, transformation, or enterprise performance management.
  • 7+ years leading complex enterprise implementation programs, preferably within Anaplan, EPM, Connected Planning, FP&A, Supply Chain Planning, or related technologies.
  • Demonstrated success overseeing multiple concurrent enterprise programs and distributed delivery teams.
  • Strong understanding of the Anaplan implementation lifecycle and enterprise planning processes.
  • Experience managing project financials, gross margin, utilization, forecasting, resource planning, SOWs, and change control.
  • Proven track record of building trusted relationships with senior executives and navigating complex client organizations.
  • Experience supporting pre-sales, solution shaping, estimation, contracting, and executive presentations.
  • Strong ability to lead geographically distributed teams, including onshore, nearshore, offshore, contractor, and partner resources.
  • Exceptional executive communication, negotiation, problem-solving, and escalation-management skills.
  • Demonstrated ability to build and develop high-performing consulting teams.
  • Bachelor's degree required.

Nice To Haves

  • Significant experience leading Anaplan implementations and delivery organizations is strongly preferred.
  • Advanced degree preferred.
  • Anaplan certifications, including Solution Architect or Certified Master Anaplanner, are highly desirable.

Responsibilities

  • Provide executive oversight for a portfolio of Anaplan implementations, transformations, enhancements, and managed-services engagements.
  • Ensure programs are delivered on time, within budget and scope, and to defined quality standards, with measurable business outcomes.
  • Serve as senior delivery executive for strategic accounts and build trusted relationships with C-suite executives, business leaders, and program sponsors.
  • Establish governance for program health, financial performance, RAID management, quality, change control, and executive reporting.
  • Lead executive-level escalations and recovery efforts for high-risk engagements, developing remediation plans and driving issues to resolution.
  • Ensure solutions balance immediate business requirements with scalability, maintainability, adoption, and long-term client value.
  • Champion a client-first delivery culture focused on successful adoption and meaningful business outcomes.
  • Lead delivery across Anaplan implementations including FP&A, workforce planning, sales performance, supply chain, and demand planning.
  • Establish and improve Anaplan delivery standards, methodologies, governance, templates, quality gates, and implementation best practices.
  • Partner with Solution Architects and technical leaders to ensure solution designs are scalable, sustainable, and aligned with client objectives.
  • Promote consistency across discovery, design, build, testing, deployment, enablement, adoption, and post-production support.
  • Ensure architectural and delivery reviews are incorporated throughout the engagement lifecycle.
  • Build repeatable delivery capabilities that scale across clients, industries, and geographies.
  • Own portfolio delivery performance, including gross margin, utilization, capacity, revenue realization, project profitability, and forecast accuracy.
  • Monitor project financials and proactively address risks relating to scope, staffing, timelines, margin, or delivery quality.
  • Lead resource and capacity planning across projects, balancing utilization, skill requirements, pipeline demand, and employee development.
  • Determine appropriate deployment of employees, contractors, offshore and nearshore resources, and strategic partners.
  • Ensure appropriate management of SOWs, change orders, project budgets, and commercial commitments.
  • Partner with leadership to align hiring and capacity plans with pipeline and projected demand.
  • Partner with Sales and Practice Leadership throughout the pursuit lifecycle to shape Anaplan solutions and delivery strategies.
  • Support discovery sessions, executive presentations, solution shaping, estimation, staffing, SOW development, and commercial negotiations.
  • Ensure proposed projects have realistic scope, assumptions, timelines, resource plans, and delivery economics.
  • Identify opportunities for additional Anaplan capabilities, managed services, enhancements, and broader transformation work within existing accounts.
  • Bring delivery insights and lessons learned into the pursuit process to improve solution quality and predictability.
  • Lead, mentor, and develop Anaplan delivery leaders, program and project managers, solution architects, consultants, and model builders.
  • Build organizational capability through coaching, hiring, succession planning, career development, and targeted skills development.
  • Foster accountability, collaboration, inclusion, continuous improvement, and delivery excellence.
  • Partner with practice leadership to identify skill gaps and future capability requirements based on market demand and technology evolution.
  • Support Anaplan certification and professional-development strategies across the practice.
  • Develop future delivery leaders able to independently own complex client relationships and programs.
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