Senior Director, Ambulatory Pharmacy Services

University of Rochester • Town of Brighton, NY

4d • $192,400 - $250,120 • Onsite

About The Position

The Senior Director, Ambulatory Pharmacy Services is responsible for the oversight, operational integrity, regulatory/legal compliance, and financial performance for all Ambulatory/Outpatient pharmacy programs, including Hospital Outpatient, Specialty, Community, Central Fill, and Command Center within the UR Medicine System and affiliated systems. This candidate will provide direction in Ambulatory/Outpatient Pharmacy, including business development, operations management, clinical services, pharmacy data analytics, and pharmacy procurement/inventory management. In concert with the Chief Pharmacy Officer, the Senior Director develops the strategy for new Ambulatory Pharmacy program development and implementation across the system.

Requirements

• Bachelor’s degree in pharmacy required.
• 5 years of experience in hospital pharmacy or equivalent combination of education and experience required.
• 3 years of experience in pharmacy management required.
• PHARMD - Licensed Pharmacist in New York State upon hire required.

Nice To Haves

• Master’s degree preferred.

Responsibilities

• Assures highly reliable, safe pharmacy operations at all UR Medicine outpatient pharmacies, including the safe and effective implementation and utilization of technology and automation as appropriate.
• Develops and implements policies and procedures across the UR Medicine outpatient pharmacy system to ensure compliance with State and Federal Regulations, accreditation standards, and third-party payer requirements for the purpose of minimizing risk and exposure. This includes accreditation and licensing requirements and formal professional standards pertaining to drug distribution, utilization, and control.
• Reviews and manages all safety concerns identified relative to outpatient pharmacy services using a just culture approach in collaboration with institutional quality management professionals.
• Develops and implements pharmacy services that are patient- and family-centered consistent with ICARE values.
• Promotes and rewards a culture of high quality and courteous care that is aimed at maximizing the patient experience.
• Identifies the needs within the UR Medicine system for expansion and improvement of outpatient pharmacy services.
• Ensures that appropriate growth of the department is maintained in keeping with the corresponding growth of the UR Medicine System.
• Coordinates the development and directs the implementation of new programs and services.
• Identifies opportunities and prepares business plans to further enhance pharmacy services by expansion of the 340B program within the UR Medicine system.
• Works collaboratively with the Director, 340B and Strategic Planning.
• Actively participates in the strategic planning process for the Department of Pharmacy representing Ambulatory Pharmacy program development opportunities.
• Takes ownership for strategic directions and objectives as assigned for the growth and development of all Ambulatory Pharmacy Services systemwide.
• Oversight responsibility for recruitment and retention of staff for outpatient pharmacy programs, including the interview, hiring, training, and supervision processes in compliance with University and institutional policies, and state and federal regulations in collaboration with HR business partners for the University and affiliates.
• Recommends or approves action on hiring, terminations, promotions, salary, and other related personnel matters.
• Provides opportunities for the continuing education and development of professional and technical staff including participation in professional meetings, institutes, and seminars as possible based on budget and schedule, and consistent with the operational and professional needs of the department.
• Provides for the direct management, supervision, and development of managers across the system, as well as administrative staff who have a direct reporting relationship.
• Assures the provision of timely and fair feedback and evaluation for all employees of the outpatient pharmacy programs according to university and institutional policies.
• Evaluations and feedback must be developmental and constructive including performance goals that are consistent with SMART standards.
• Establishes, completes, and regularly updates a professional development plan consistent with a continuing professional development standard to assure continued personal and professional growth.
• Represents UR Medicine at local, state, and national professional meetings and seminars, thereby keeping informed of new concepts of pharmacy practice and trends in the profession, as well as contributing toward recruitment efforts to attract qualified professionals to the department.
• Actively contributes to the organization and profession through participation on appropriate institution, professional organizational, and partner organization (e.g., ASHP, GPO, etc.) committees and task forces.
• Oversight and management responsibilities relative to budget performance for all Ambulatory Pharmacy operations.
• Budget variances are identified and reported to appropriate finance staff in a timely manner and according to institutional guidelines.
• Contributes to the creation of the annual operating budget for all Ambulatory Pharmacy operations including business improvement and cost reduction targets.
• Contributes to the annual capital budgeting for outpatient pharmacy programs, including the business plans for relevant capital requests.
• Works collaboratively with system leaders to evaluate and optimize growth and 340B opportunities.
• Develops plans relative to the upgrade and maintenance of facilities, equipment, automation, and other components of the infrastructure necessary to support outpatient pharmacy operations.
• Coordinates and oversees business plan development, implementation, renovation and construction planning, relocation, and evaluation of technology/automation related to growth of services through regional expansion.
• Identifies, justifies, and recommends capital equipment requirements.
• Develops and implements new programs throughout the system to expand pharmacy services in primary care and specialty areas.
• Participate in strategic planning and project management/implementation relative to integration or centralization of services to achieve efficiency in the UR Medicine system.
• Engage in planning and project development relative to the redesign of ambulatory pharmacy services to meet the patient needs evolving from a growing network of providers under regional healthcare reform efforts of UR Medicine.
• Create strategy on business, market growth, service development, and payor/PBM strategies.
• Participates with payer contracting leaders of the health system in the evaluation and negotiation of market access and contracts.
• Maintains relationships with Total Rewards and pharmacy benefit manager responsible for employee benefits.
• Facilitates expanded pharmacy services for employees.
• Performs other related duties as required.

Benefits

• The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior