Senior Director, Account Executive (Global Head of Stripe Partnership)

Visa•San Francisco, CA

1d•$207,600 - $332,300•Hybrid

About The Position

The Sr. Director, Account Executive (Global Head of Stripe Partnership) on Visa's Growth Products and Partnerships team is responsible for owning and strategically growing Visa’s global partnership with Stripe. This includes helping to shape and execute on growth initiatives and projects, understanding in depth both Visa and Stripe's capabilities, needs, and goals and driving towards successful outcomes, which could come in the form of deal execution, new product or market launches, solutioning and pilots, growing existing business lines, or other strategic priorities. The role requires an experienced payments professional with strong product solutioning strategy and business development experience, who works well cross-functionally and with clients to form relationships that positively influence execution outcomes. The successful candidate for this role will draw on experience as a consultative, collaborative, bold business and sales professional and will have demonstrated expertise in several key areas: Leading partnerships teams to grow and dynamically manage a large global relationship Driving product solutioning strategy and execution Identifying and executing on bold and strategic revenue-generating opportunities Thinking strategically Motivating team performance through outstanding professional, collaboration, learning and leadership skills Communicating and story-telling effectively This role reports to the Vice President, Growth Products and Partnerships who leads a portfolio of major enterprise / big tech partnerships globally.

Requirements

12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD
15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
Experience working with large enterprises in a consulting, solutions, relationship or account management
Demonstrated track record of planning, managing, and closing complex, competitive partnership efforts and managing deals from negotiation, to closing and through delivery
Partnership, business development or sales experience in fintech / payments industry
Accountable, results-oriented, flexible, works with purpose and a sense of urgency, and passionate about clients and Visa
Excellent client relationship management skills with demonstrated track record of managing various partnerships through all stages of strategic selling
U.S. Applicants Only

Responsibilities

Be accountable as the leader of the global Stripe partnership
Develop and execute a partnership strategy, objectives and plans to increase product innovation, revenue, and overall performance for the partnership
Meet annual and quarterly performance targets for the team
Lead the account, relationship management and sales planning, ensuring that Visa’s and client's shared business objectives are met
Align cross-functional teams on key proposals including representation from Legal, Government Engagement, Product, Operations, Risk, and Local Market teams
Lead the development, negotiation and signing of agreements
Maintain high level of client satisfaction, as measured by Visa annual survey
Develop clear understanding of motivations and objectives of internal client stakeholders
Align interests to assure continued and improved attainment of partnership objectives
Negotiate and find common ground among stakeholders that lead to positive and even superior outcomes for the partnership
Escalate concerns appropriately, represent client interests effectively
Lead discovery, ideation, and product solutioning with partners in a thoughtful and creative manner, while collaborating with key internal stakeholders including product owners and sales specialists to prepare agendas, presentation materials, and project plans for client engagement and opportunity development
Drive opportunities to closure with legal, finance, and product counterparts, oversee product implementation, and maintain product enhancement feedback loop
Sharpen overall execution of the partnership and drive high client satisfaction score
Work with cross functional teams to ensure partner implementations are on track and delivering against plan
Take the lead in solving problems that arise during the execution of programs with partners
Proactively identify and solve complex problems that impact the management, relationship and direction of the business
Handle all client communications effectively, including among members of the team and others throughout Visa
Reach all levels of team and leadership at Visa about the partnership through effective communications and information management techniques
Proactively educate the Visa organization on market developments and partner opportunities
Identify strategic opportunities for Visa capabilities through a strong understanding of the segment and customer's business needs, leveraging Visa solutions across all product platforms
Continuously review market landscape, identifying developing partnership or acquisition opportunities that will position Visa as the market leader
Support the Growth Products and Partnerships executive team in developing the overall group strategy