Account Executive, Strategic Partnership

TalentMindedToronto, ON
$165,000 - $195,000Hybrid

About The Position

Reporting to the Senior Director, Strategic Accounts, we are hiring an Account Executive, Strategic Partnership to manage and grow a portfolio of high-value enterprise customers across North America. In this highly visible role, you will strengthen long-standing customer relationships, identify opportunities for expansion, and help enterprise organizations maximize the value of a market-leading technology platform. Working closely with senior customer stakeholders and cross-functional internal teams, you will lead strategic account planning, support complex customer initiatives, and drive long-term commercial growth. This is a hybrid-flexible role with a preference for candidates based in New York, Toronto or the Northeastern United States. The role includes regular travel to customer sites, executive meetings, and industry events across North America.

Requirements

  • Experience managing and growing complex enterprise customers within SaaS, enterprise software, technology, data, financial services, or similarly complex solution-based environments.
  • Ability to build credibility with senior decision-makers and are comfortable navigating complex organizations, influencing stakeholders, and developing trusted relationships.
  • Ability to recognize growth opportunities, connect business challenges to technology solutions, and balance customer success with commercial objectives.
  • Ability to develop thoughtful account plans, anticipate customer needs, and navigate complex sales cycles with a long-term perspective.
  • Strong communication and collaboration skills. Ability to communicate clearly, influence effectively, and build alignment across customers and internal teams.
  • Thrive in evolving environments, take accountability for results, and combine strategic thinking with disciplined execution and operational excellence.

Responsibilities

  • Manage and expand a portfolio of enterprise customers, identifying opportunities to deepen partnerships, increase solution adoption, and drive long-term recurring revenue.
  • Develop trusted relationships with senior stakeholders across complex organizations, positioning yourself as a strategic advisor and long-term partner.
  • Create and execute account plans focused on customer retention, expansion, and long-term growth, proactively identifying opportunities, risks, and priorities.
  • Partner with Product, Customer Success, Solutions Consulting, Marketing, and leadership to align on customer needs, deliver value, and support strategic initiatives.
  • Help customers leverage technology, data, and analytics to improve business performance and achieve evolving organizational goals.
  • Manage complex opportunities with disciplined forecasting, pipeline management, and executive-level communication while balancing relationship development with revenue growth.
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