Senior Digital Solution Area Specialist, AI Business Process
About The Position
Join Microsoft as an AI Business Process Digital Solution Area Specialist. In this individual-contributor, quota-carrying role you will own the entire engagement cycle, pinpointing opportunities, crafting value propositions, and driving AI-powered business-process transformations. Partnering closely with Account Executives, Digital Solution Engineers, and marketing teams, you will design win strategies, deliver compelling demos and pilots, and land customer success plans that accelerate adoption of Dynamics 365, Power Platform, and Copilot solutions. Leveraging deep domain expertise and consultative selling skills, you will translate complex scenarios into clear business outcomes, remove blockers, and consistently meet or exceed revenue targets. You will also share best practices, expand your technical depth, and act as a trusted advisor who connects Microsoft innovation to measurable customer impact, advancing your own career growth in solution sales and cloud technologies. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Requirements
- Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience OR 6+ years of technology-related sales or account management experience.
- 3+ years of solution sales or consulting services sales experience
- Experience selling AI Business Process, ERP, CRM, Dynamics 365, Copilot, or related business applications solutions, with a demonstrated ability to position AI and agentic technologies to drive customer business outcomes.
- Prior experience working within a partner-led or indirect sales model, including collaboration with Cloud Solution Providers (CSPs), systems integrators, or channel partners to influence complex customer engagements.
- Knowledge of Microsoft sales motions, tools, and processes gained through Microsoft, a Microsoft partner, or a comparable enterprise technology environment, enabling rapid productivity in a consultative sales role.
- Experience in Digital Sales, Customer Success, Business Applications, Workforce Solutions, or related Microsoft solution areas, with transferable expertise in ERP, CRM, business process transformation, or AI-driven productivity solutions
Nice To Haves
- Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience OR 8+ years of technology-related sales or account management experience.
Responsibilities
- Partner with and lead Account Planning Team on Account Plan for AI Business Process opportunities, including decision maker identification and solution play selection.
- Establish and build C-Suite and Business Decision Maker (BDM) relationships as an industry aligned Business Applications solution expert.
- Build & maintain the required range of qualified pipeline coverage for rolling four quarters through digital-first seller tools
- Deliver the One Microsoft narrative and solution pitches to C-Suite executives and Business Decision Makers.
- Orchestrate business value + technical solution demos to align with the customers’ desired business outcomes and solution requirements.
- Manage long-term contract renewals with existing accounts to ensure long-term satisfaction and success.
- Actively and regularly engage in sales community calls/channels and share learnings and best practices.
Benefits
- Certain roles may be eligible for benefits and other compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
