Senior Digital Product Owner

Iberdrola•Portland, OR

1d•$116,640 - $145,800•Onsite

About The Position

The Business Digital Transformation & Optimization department is a cross-functional team focused on improving projects, processes, systems, and tools, while obtaining positive and quantitative business results. This area is responsible for defining, standardizing, implementing and continuously improving processes, systems, and tools to develop sustainable efficiencies and continuous improvement in the entire value chain of the onshore business. The Technology area, as part of the Digital Transformation & Optimization department, oversees the Digital Center of Excellence ensuring Renewables technology is deployed in an efficient and effective way, using the right technology, deployed under the correct operational model, and meeting business requirements. The Senior Digital Product Owner for the Growth & Data Governance team will have a strong understanding of the Commercial, Organic Growth, and Project Delivery side of the organization. The role is responsible for leading development, improvement and management of activities related to digital product development and analysis. With customer centricity as a key pillar of our business, we need someone who will effectively manage business key stakeholder value alongside business value to achieve strong customer satisfaction and increased digital adoption in the Renewables Onshore Growth area. This role will work with a team alongside other Product Owners and different stakeholders across the business to understand their business process and works to implement or enhance technology that meets their business requirements to help achieve the team and company objectives. The ideal candidate embraces technology and is proactively aware of cutting-edge solutions available that can be applied to streamline a process. This role will also have a strong understand of Digital Product Management in an agile environment, and Ownership and can apply those methodologies to the technology that our team implements and manages.

Requirements

Undergraduate degree or equivalent in a Technology or Digital discipline with experience within a Digital Renewables environment, preferably across a variety (1+) of functions.
Experience creating strong customer centric propositions and products
Project management skills
7-10 years relevant experience
Experience working in a global company or matrix reporting organization
3 or more years of experience working with and configuring third-party software platforms.
Excellent written and verbal communication skills.
Demonstrable track record of effective communication and negotiation internally and externally.
Knowledge In SAP systems, FIORI, and SAP-RE solutions
Ability to manage a complex set of parallel and overlapping issues, strategic objectives and customer needs (technological, financial, business process and customer behavior) and to synthesize into a clear strategic vision for Digital Engagement.
Have strong business acumen to shape and inform strategic plans based on value.
Ability to work across business boundaries.
Confidence in challenging convention with strong abilities to influence cross-group teams and build executive relationships
External awareness of the global utilities & other industry to identify opportunities for Avangrid
Ability to deliver results whilst managing multiple stakeholders and competing demands within a rapidly changing environment
Ability to stay calm under pressure and to take risk balanced decisions to continually drive Digital innovation
Proven ability to generate continuous improvement in daily operations
High degree of numeracy skills, including some statistical knowledge
A clear understanding of the financial impacts of Digital engagement.
Extensive experience of digital, with specific focus on Digital Product and delivery in a large corporate environment.
Establish external partners and cross-industry business links to drive digital innovation e.g.: financial, telecoms, social media
Requirement to travel within Avangrid Renewables generation assets or Iberdrola operating areas as appropriate.
Have an existing and expert knowledge of emerging and evolving digital innovations, social media and the ‘internet of things.
Change leader who is able to drive Digital "Agile" transformation across the Avangrid Group and partners, ranging a variety of cultures and capabilities.
Strategic thinker and ROI delivery focused
Ability to prioritize and use initiative at appropriate level
Specialist knowledge in Digital/Web and Customer Services business areas
Understanding of commercial impact and opportunities of online/self-serve customer service, marketing and sales
Strong communication and stakeholder management skillset
Strong business acumen and analytical skills
Well-developed negotiation/influencing skills
Awareness of Renewables Commercial, Organic Growth, Projects Execution business environment

Responsibilities

Understand Avangrid Renewables onshore business, goals, objectives and define digital technologies programs align with that.
Focus on the Growth areas: Commercial, Organic Growth and Projects Execution
Engage and collaborate with Renewables onshore Growth Business Area Leads to ensure their requirements are effectively incorporated into the product planning to deliver a valued product meeting key business objectives.
Deliver competitive advantage through innovative design.
Identify opportunities and threats for digital propositions based on in-depth knowledge of utility and other sectors, coupled with external market factors.
Development and implementation of digital programs.
Define the vision for Growth Solution’s systems and Data Governance policies.
Develops, maintains, and implements the Technology Roadmap for the Growth area.
Identify and monitor risks in implementing the product road map.
Design, development and evolution of Digital solutions for Avangrid Renewables, including but not limited to the following technologies: SAP RE, Land Management systems, Digital Pipeline, and self-developed software solutions.
Collaborate with prospective users and impacted stakeholders to understand and anticipate their needs and translate those needs into product features.
Shadow different process steps to understand how stakeholders are working.
Collect and define business requirements.
Influence and demonstrate to different stakeholders the benefit of the initiatives proposed.
Lead the delivery of innovative Digital products.
Assist with build vs buy analysis.
Ensure the use of common development standards, methodology and tools
Mitigate roadblocks to achieve release goals.
Lead regular check-in meetings.
Remain flexible to direct work or perform configuration work on your own, depending on the resources assigned to the product.
Assist with the Change Management process.
Create user guides and training documentation.
Provide implementation and production support.
Engage with third party vendors, including managing the relationship with account managers, and ensuring vendors provide outputs as required.
Have strong analytical skills to take or find data to help inform key decisions in terms of prioritization and success of product deliveries.
Deliver excellent customer service and actively promote customer service standards within area of responsibility
Adapt rapidly and effectively to an increasingly competitive market and to reflect any changes to business objectives and digital solutions.
Act as a champion for digital innovation
Oversee day-to-day technology operations, product backlog, ensuring high availability, reliability, and performance.
Ensure operational incidents are resolved and manage technology user access.
Deliver excellent levels operational stability and reliability to the digital platforms.
Define operational programs and identify opportunities for improving operational efficiency and reliability.
Foster culture of continuous transformation.
Analyze user data to identify opportunities for improvement and new product introduction.
Analyze different technologies that can be used to digitize processes and make them more efficient.
This position will also provide operational experience support to the Avangrid Renewables offshore organization as required.
Have strong knowledge of Avangrid as a company and its drive and motivations for offering digital first solutions for customers that promote sustainability and growth in a growing renewable world.