Senior Digital Operations Manager ROW

PGA Tour

About The Position

We are the world market leader for reusable packaging containers (RPCs) for fresh food and are constantly optimizing our products. We help make the food supply cycle for the population more sustainable. With our RPCs, safety for food transport is improved, there is less waste of food and at the same time the lifespan of the products increases. Through our products and the need for less packaging materials we reduce the carbon footprint. „The future is circular“ IFCO is a leading global provider of reusable packaging solutions for fresh foods, empowering customers to participate in the circular economy in 50+ countries. IFCO operates a pool of over 400 million reusable packaging containers (RPCs) globally, which are used for over 2.5 billion shipments of fresh fruits and vegetables, meat, poultry, seafood, eggs, bread, and other items from suppliers to grocery retailers every year. IFCO RPCs ensure a better fresh food supply chain by protecting freshness and quality and lowering costs, food waste and environmental impact compared to single-use packaging.

Requirements

Business partner to Digital Product Manager acting as a strategic collaborator translating business needs into product priorities, aligns stakeholders, and ensures the product delivers measurable value to the organisation.
Alignment and communication of requirements and project plans for product and solution rollout with internal and external stakeholders, including regular review meetings with accurate and timely documentation.
Effective project governance incl. reporting on different hierarchy levels to ensure strategic alignment and outcomes.
Execution of project tasks and CAPEX requests ensuring they are delivered on time, and to a high standard.
Budget Management through controls and spend tracking.
Proactive management of project dependencies, risks, and budgets.
Management and coordination of internal and external stakeholders on different hierarchy levels to ensure project success.

Responsibilities

Provide leadership and guidance to direct reports, fostering a positive and productive work environment. Set clear performance expectations, provide regular feedback, and conduct performance reviews.
Direct day-to-day planning of digital implementation programs with the Operations Team and external partners to co-ordinate project road maps.
Regional digital hardware strategy for purchase, replacement or redeployment minimizing spending where possible.
Data consistency and quality through management of supplier SLAs and collaboration with IT.
Develop standardized operating procedures (SOPs) to facilitate the scalable expansion into new countries to become business as usual including hardware maintenance at all locations.
Supporting technical requirements and contractual topics with the Digital Team (RFQ creation, comparison of offers, conduction of negotiations) incl. budget planning and cost tracking.
Business partner to Digital Product Manager acting as a strategic collaborator translating business needs into product priorities, aligns stakeholders, and ensures the product delivers measurable value to the organisation.
Project Management of the above through: Alignment and communication of requirements and project plans for product and solution rollout with internal and external stakeholders, including regular review meetings with accurate and timely documentation.
Effective project governance incl. reporting on different hierarchy levels to ensure strategic alignment and outcomes.
Execution of project tasks and CAPEX requests ensuring they are delivered on time, and to a high standard.
Budget Management through controls and spend tracking.
Proactive management of project dependencies, risks, and budgets.
Management and coordination of internal and external stakeholders on different hierarchy levels to ensure project success.