Senior Digital Experience Designer (Contractor)

Firsthand•New York, NY

4d•Hybrid

About The Position

Firsthand is seeking an outstanding Senior Digital Experience Designer to contribute to the creation of next-generation digital experiences. This role operates at the intersection of product design, interaction design, UX/UI, marketing, and AI. The designer will collaborate with Go-To-Market (GTM) teams, develop design libraries and frameworks, and support pre- and post-sales efforts. Firsthand has developed an AI-powered Brand Agent platform that transforms how marketers and publishers engage consumers through their own AI agents online. Their platform powers front-line consumer engagement, making expertise accessible in real-time and adapting to consumer interests. The platform is supported by Lakebed™, an AI-first data and knowledge rights management system ensuring brand ownership and control. The company is led by experienced individuals and backed by prominent venture capital firms, positioning it to shape the future of AI-driven consumer engagement. Firsthand is headquartered in NYC, with a hybrid work model requiring team members to be in-office three days a week.

Requirements

7+ years of digital design experience (agency, brand, or editorial background), with a history of working closely with go-to-market teams on client-facing work.
Mastery of digital design tools and web technologies: Figma, Adobe Creative Suite, or equivalent.
Strong motion and animation skills—experience with After Effects, Lottie, Rive, or equivalent.
A portfolio that demonstrates interactive storytelling—projects where motion, sequencing, and interactivity were central.
Experience creating for responsive, accessible, and user-centered digital environments.
Strong conceptual thinking and ability to translate brand values into digital experiences.
Ability to analyze and optimize experiences for clarity, performance, or conversion.
Collaborative spirit with excellent communication and presentation skills.

Responsibilities

Design interactive digital narratives from concept through launch, using design elements to supercharge business goals at all stages of the GTM lifecycle.
Develop responsive, animated experiences that feel alive—leveraging transitions, states, scroll effects, and motion to guide user journeys.
Build and maintain a reusable design system in Figma and/or other prototyping tools.
Collaborate with product, engineering, solutions consulting, sales and marketing teams to deliver compelling, brand-forward digital experiences.
Thrive within a dynamic environment with the ability to quickly adapt based on feedback from sales and client teams, while remaining grounded in product functionality.
Use motion design and animation (After Effects, Lottie, Rive) to enhance storytelling and engagement.
Stay ahead of emerging design trends, tools, and technologies (AI design tools, interactive frameworks, motion prototyping).