Senior Digital Designer

Medallia•Mclean, VA

3d•Hybrid

About The Position

Medallia is seeking a Digital Designer to design and optimize its online experience, collaborate with web developers, and create polished product animations that explain how the product works. The role also contributes as a creative generalist across video storyboards, social graphics, marketing collateral, and other brand needs. The designer works closely with the Creative Director, web team, Product Marketing, Product, and senior stakeholders on projects from concept through final delivery. This is a hybrid role requiring three days per week onsite; candidates based near Tysons will be prioritized.

Requirements

At least 5 years of professional experience in UX/UI or graphic design, with a dedicated UX/UI focus.
Portfolio demonstrating responsive web design, UX/UI thinking, and motion graphics or animation, such as UI interaction flows, micro-interactions, or product demos.
Experience building and maintaining component libraries and design systems in Figma.
Advanced proficiency in Figma for web layouts, interactive prototyping, and developer handoff.
Proficiency with Adobe Creative Suite for motion design and digital asset creation.
Demonstrated application of foundational design principles across typography, layout, color, and composition.
Experience partnering directly with web developers and technical stakeholders to provide QA feedback, inspect live builds, and ensure design fidelity.
Track record of managing end-to-end design deliverables from concept and storyboarding to final asset delivery across concurrent projects.
Entrepreneurial, can-do attitude.
Enthusiasm for both new ideas and putting them into practice.
Comfort with fast-paced work and shifting priorities.
Confidence in creative vision and openness to input.
Commitment to quality and detail.
Passion for making things better.
Ability to communicate well and execute effectively.

Nice To Haves

WordPress experience.
Experience with After Effects or comparable animation software.
Jitter or Spline experience.
Based in the Tysons vicinity.

Responsibilities

Design and optimize web pages for engagement, interaction, and conversion.
Partner with web developers on design, optimization, and feedback on live pages.
Maintain Medallia’s Figma design system and add modules as it grows.
Rebuild product UI as marketing material, including short animations of clicks, scrolls, and workflows.
Adapt animations for the website, collateral, and enablement.
Keep the product visuals library current through regular syncs with Product Marketing and Product UI.
Work with Product teams to keep the brand and product experience aligned.
Create marketing materials, including one-sheets, storyboards, social graphics, and field marketing collateral.
Develop short stories that demonstrate product capabilities.
Work with the Creative Director and web team on projects as lead or support.
Stay current on UX/UI, motion, and web design trends and tools.
Identify opportunities for improvement and take initiative to address them.
Contribute to a collaborative, high-performing, and fun team culture.
Present ideas clearly and confidently to teammates and senior stakeholders.
Receive feedback constructively while protecting the creative vision.
Build trust across teams through reliable execution and attention to detail.
Manage end-to-end design deliverables from concept and storyboarding through final asset delivery across concurrent projects.
Partner with web developers and technical stakeholders to provide QA feedback, inspect live builds, and ensure design fidelity.