About The Position

The Office of Technology Services (OTS), Architecture, Standards & Platform section is seeking an experienced, hands-on engineer for its Platform Engineering team. The position designs, develops, and maintains Infrastructure as Code (IaC) solutions using technologies such as Terraform, OpenTofu, Bicep, or equivalent tools to automate cloud infrastructure provisioning, configuration, and lifecycle management. The role works with state agencies and development teams to build reusable deployment patterns, improve developer productivity, and establish secure, standardized, and reliable application delivery practices. The incumbent bridges application development and operations by enabling standardized delivery through platform integrations, automation, and consultation. The position helps teams adopt repeatable delivery patterns aligned with OTS standards and serves as the head technical consultant for assigned DevOps infrastructure technologies. It also contributes to the continuous improvement of platform services, standards, and delivery practices across Louisiana state government.

Requirements

  • Meet one of the stated minimum qualification pathways: seven years of experience in information technology or administrative services; six years of full-time work experience in any field plus five years of IT or administrative services experience; an associate’s degree in information technology plus five years of IT or administrative services experience; a bachelor’s degree plus five years of IT or administrative services experience; a bachelor’s degree with 24 semester hours in a specified field plus four years of IT or administrative services experience; or a master’s degree plus four years of IT or administrative services experience.
  • Relevant education and experience must be included in the application; resumes are not accepted in lieu of completed education and experience sections.
  • A background check will be conducted before a new hire; prospective employees may also be subject to pre-employment drug testing and employment eligibility verification.

Nice To Haves

  • Certification in an approved area may substitute for education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.
  • Experience with Terraform, OpenTofu, Bicep, or equivalent Infrastructure as Code tools is relevant to the position.
  • Experience with DevOps toolchains, CI/CD automation, deployment patterns, platform integrations, and observability is relevant to the position.

Responsibilities

  • Design, develop, test, debug, and document automation and integrations across the DevOps toolchain, including source control, CI, artifact management, deployments, observability, and work management.
  • Develop and maintain reusable “golden paths” and building blocks, including templates, reference repositories, reusable workflows, standard configurations, and runbooks.
  • Implement and maintain secure-by-default delivery automation and deployment patterns, including environment configuration standards, secrets handling, and repeatable promotion practices.
  • Troubleshoot and resolve pipeline, deployment, and environment issues; conduct root cause analysis and implement preventative improvements, including support for complex and critical incidents within the assigned technology scope.
  • Partner with platform owners and technical leadership to align integrations and automation with enterprise standards and long-term maintainability.
  • Consult with application teams and operations stakeholders on standard pipelines, deployment processes, and observability patterns, tailoring guidance to project needs while preserving enterprise consistency.
  • Assess delivery requirements and maturity and identify practical improvements, such as branch protections, automated checks, release strategies, environment promotion, and monitoring baselines.
  • Produce enablement documentation and onboarding guides for teams adopting DevOps platforms and standard delivery practices.
  • Help teams transition bespoke solutions to supported, repeatable platform patterns where appropriate.
  • Contribute to and maintain DevOps platform standards, procedures, and guidelines within the assigned technology scope.
  • Recommend improvements to platform services and integrations to increase performance, resiliency, reliability, and cost effectiveness.
  • Research and evaluate DevOps tools, platforms, and software; document recommendations based on security, maintainability, usability, and total cost of ownership.
  • Help define measures of adoption and maturity and support continuous improvement initiatives.
  • Coach developers and platform team members on CI/CD practices, automation patterns, and platform usage through pairing, reviews, and informal training.
  • Review pipeline and automation changes for quality, consistency, and maintainability, and provide actionable feedback.
  • Lead or contribute to at least one knowledge-sharing activity per year, such as a demo, brown bag, written guidance, or internal documentation improvement.
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