Senior Desktop Engineer
About The Position
Our technology environment is highly secure, compliance-driven, and continuously evolving to support a growing workforce. The Desktop Engineering team plays a critical role in delivering a stable, secure, and high-performing end-user computing experience across the organization, including the adoption of modern AI-driven tools. We are seeking a Desktop Engineer to join our Desktop Engineering team in a hands-on technical role supporting the firm’s endpoint platforms, virtual desktop infrastructure, and Microsoft 365 services. This position combines day-to-day engineering support with strategic project work.
Requirements
- 5+ years of experience in desktop engineering or endpoint administration
- Hands-on experience with Intune and/or SCCM
- Experience supporting Windows 10 and Windows 11 environments
- Familiarity with VDI platforms such as Azure Virtual Desktop or VMware Horizon
- Proficiency in PowerShell scripting
- Experience supporting Microsoft 365 services including OneDrive and Office applications
- Understanding of Entra ID and identity-based device management
- Experience with application packaging and deployment
- Familiarity or interest in AI tools such as Microsoft Copilot and their use in enterprise environments
- Strong communication, troubleshooting, and customer service skills
- Ability to work independently and manage multiple priorities
- Experience working in a security and compliance-focused environment is preferred
- Familiarity with Dell hardware and enterprise tools is a plus
- Drive the transition to pipeline-based software packaging and lifecycle automation, complemented by experience with tools such as PowerShell App Deployment Toolkit (PSADT) and Patch My PC
Responsibilities
- Administer and support endpoint management platforms including Intune and SCCM
- Manage and maintain virtual desktop environments (Azure Virtual Desktop and/or VMware Horizon)
- Serve as a Tier 3 escalation point for complex desktop, application, and VDI issues
- Develop and maintain PowerShell automation to improve operational efficiency
- Leverage AI tools such as Microsoft Copilot to enhance troubleshooting, scripting, and operational workflows
- Support rollout, configuration, and governance of AI-enabled tools across the endpoint environment
- Package, deploy, and maintain applications across enterprise endpoints
- Manage operating system and application patching to ensure compliance and security
- Support Microsoft 365 services including OneDrive and Office applications
- Ensure endpoint configurations align with firm security and compliance standards
- Support hardware lifecycle management including Dell enterprise devices and tooling
- Participate in engineering projects including system upgrades, migrations, AI adoption, and new technology rollouts
- Create and maintain technical documentation and operational procedures
Benefits
- base salaries
- annual discretionary bonuses
- robust benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
