Senior Designer

Floor & Decor • Oklahoma City, OK

18h • Onsite

About The Position

The Senior Designer leads the store design team and provides customers with a consultative design service from project start to finish. The role builds customer relationships and brand loyalty by understanding each customer’s project needs, explaining project requirements, and developing creative design concepts that reflect their personal style, lifestyle, and budget. Senior Designers serve residential and professional customers with design advice and complete solutions for residential and commercial projects, while coordinating projects through all phases, from inquiry to installation.

Requirements

• Design education (BA or AA in Interior Design), six years of interior design experience in lieu of design education, or a combination of education and experience equal to six years.
• Proficiency in basic mathematical skills.
• Ability to self-motivate and multitask in a fast-paced environment.
• Excellent verbal, written, and interpersonal skills.
• Basic computer knowledge, including the Microsoft Office suite.
• Internal candidates must have 24 months of experience in a Floor & Decor Designer position.

Nice To Haves

• Prior retail or sales experience.
• Knowledge of hard surface flooring.

Responsibilities

• Build and maintain lasting relationships with residential and professional customers.
• Greet store customers helpfully and support walk-in design needs.
• Schedule design appointments for existing and potential customers; develop clientele through networking, referrals, and store-generated leads.
• Advise homeowners, interior designers, and builders on tile, wood, stone, and accessories for residential and commercial projects.
• Design and sell complete, functional, and aesthetically appealing solutions.
• Manage multiple customer projects through all phases with accuracy, timeliness, follow-up, and clear communication.
• Use company communication tools and email consistently and proficiently.
• Collaborate and communicate with store leadership and employees to manage projects from inquiry to installation and achieve sales and other goals.
• Support company initiatives and goals by modeling and coaching best practices with store employees.
• Stay engaged with current and emerging design trends in the local market.
• Understand and use design applications, including Salesforce, the proprietary Online Design Appointment Scheduler, and MyProject.
• Participate in local professional affiliations such as ASID and NKBA.
• Perform other duties as assigned.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays and a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree