Senior Designer

Floor & Decor • Oklahoma City, OK

2d • $17

About The Position

The Senior Designer leads the design team at Floor & Decor and provides customers with a consultative design service from start to finish, building lasting relationships and brand loyalty. The role involves meeting with customers, understanding their project needs, educating them about project requirements, and creating design concepts that reflect their personal style, lifestyle, and budget.

Senior Designers advise homeowners, interior designers, and builders on tile, wood, stone, and accessories for residential and commercial projects. They develop and manage multiple customer projects from initial inquiry through installation, coordinate with store leadership and employees, and help achieve sales and other goals. The role may require limited car travel and involves frequent exposure to a warehouse environment and moving vehicles, with a moderate-to-noisy typical noise level.

Requirements

• Associate or bachelor's degree in Interior Design, or six years of interior design experience in lieu of design education, or a combination of education and experience totaling six years.
• At least 24 months of experience in a Floor & Decor Designer position for internal candidates.
• Proficiency in basic mathematical skills.
• Self-motivated and able to multitask in a fast-paced environment.
• Excellent verbal, written, and interpersonal skills.
• Basic computer knowledge, including the Microsoft Office suite.

Nice To Haves

• Prior retail or sales experience preferred.
• Knowledge of hard surface flooring is a plus.

Responsibilities

• Build and maintain lasting relationships with residential and professional customers.
• Greet store customers helpfully and support walk-in design needs.
• Schedule design appointments for current and prospective customers; develop a clientele through networking, referrals, and store-generated leads.
• Advise homeowners, interior designers, and builders on tile, wood, stone, and accessories for residential and commercial projects.
• Design and sell complete, functional, and aesthetically appealing solutions.
• Manage multiple simultaneous customer projects through all phases, ensuring accuracy, timeliness, follow-up, and clear communication with customers and others.
• Use company communication tools and email consistently and proficiently.
• Collaborate and communicate with store leadership and employees to manage projects from inquiry to installation and achieve sales and other goals.
• Support company initiatives and goals by modeling and coaching best practices with store employees.
• Engage with current and emerging design trends in the local market.
• Understand and use design applications, including Salesforce, the proprietary Online Design Appointment Scheduler, and MyProject.
• Participate in local professional affiliations such as ASID and NKBA.
• Perform other duties as assigned.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays and a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree