Senior Design Researcher

Hudl•Chicago, KS

2d•Hybrid

About The Position

At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces. We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more. Ready to join us? Your Role We're hiring a Senior Design Researcher to serve as the research expert for our Hardware business unit, which focuses on defining the future of automated capture and wearable technology. You'll combine deep methodological expertise across hardware and software with strong leadership skills to elevate research practices and connect insights directly to product outcomes.

Requirements

Five or more years of experience as a design researcher in tech environments and a proven track record of connecting insights to design outcomes.
Excel at extracting critical contextual information about users, environments and tasks — and you're accountable for how effectively your insights address product obstacles and inform design decisions.
Practiced point of view on how to use AI-assisted research tools to accelerate delivery without sacrificing rigor and quality.
Excellent at visualization and storytelling, making complex data approachable for various audiences.
Willing to travel up to 20% of the time, both domestically and internationally, to conduct research and collaborate with your team.
Mastered research methodologies across hardware, software, consumer electronics and/or hard goods.
Strong qualitative and quantitative research skills across various approaches including focus groups, in-depth interviews, usability testing, field studies and prototype evaluations.

Nice To Haves

Advanced degree in HCI, Human Factors, Cognitive Psychology or a related field.
Worked with software product teams and understand the unique research requirements in digital product development.

Responsibilities

Lead research for hardware. You’ll be embedded within product teams, maintaining a direct connection to customers through interviews, usability studies and field research to ensure we’re building the right things.
Master your craft. You’ll use a mix of qualitative and quantitative methodologies across hardware and software contexts, holding a high bar for quality while uncovering deep user needs that go beyond the obvious.
Empower the team. You’ll guide cross-functional teams in creating research plans, mentoring other designers and sharing best practices to raise our collective capability.
Leverage modern tools. You’ll use AI fluently to speed up synthesis and pattern recognition, helping us compress the feedback loop between customer contact and actionable product direction.
Collaborate and communicate. You’ll work closely with Product Managers and designers to right-size research objectives and present findings through compelling storytelling and clear metrics.