Senior Deposit Services Specialist

Northeast Bank•Lewiston, ME

1d•Hybrid

About The Position

The Senior Deposit Services Specialist is a member of the Deposit Services team supporting the Banks efforts and providing Quality Control. Ownership in areas of operational expertise including but not limited to: Comprehending and executing on process documentation such as wires, levies & garnishments, trusts, individual/joint accounts, individual retirement accounts, specialty accounts, and other deposit specialized tasks. This position will be required to contribute and advocate for efficiency within the department and the Banking Centers. Responsible for the validity of the Bank’s customer data on the Customer Information System and ensuring all deposit account documentation follows Federal and State regulations and Bank Policy.

Requirements

Strong organizational and time management skills
Effective oral and written communication skills
Attention to detail
Strong analytical and problem resolution skills
Ability to multi-task and manage expectations
Ability to work independently as well as in a team environment
Proficiency on Microsoft Word and Excel
High degree of confidentiality required
Ability to follow directions and meet deadlines
Associate degree or 3-5 years ‘in relevant experience

Nice To Haves

Working knowledge of the Bank’s applications supporting customer information preferred

Responsibilities

Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies, and procedures and apply them to daily tasks
Individually participates in identifying, measuring, monitoring, controlling, and mitigating departmental and enterprise-wide risks
Maintains an effective relationship with the Jack Henry Support team to manage any issues that surface
Deliver high level, consistent service within the company’s standards of expectations
Ensure all work is completed in a timely manner and communicate issues which puts work outside of the normal expectations
Participates, encourages, and promotes process improvements and efficiency changes on behalf of the department
Self-motivated and strong organization/time management skills
Ability to work independently
Provide support on Bank Projects, actively participating as a matter expert in their respective area of knowledge
Create and execute deposit operations strategies, objectives, goals, and processes that are scalable, support the bank
Supports the Banks sales effort by providing a Quality Control of all transactions and documentation, ensuring that applicable items are within compliance
Edits, reviews, and maintain accurate account, customer, and system information
Prepares for and supports various internal and external audits and risk assessments
Maintains confidential customer information
Successfully pass technical and regulatory examinations by the Company