Deposit Services Specialist I

Primis Bank•Ashland, VA

About The Position

This position it responsible for performing operational functions related to Deposit Services. Essential Functions Provide daily support for Deposit Services’ functions including new account and file maintenance review, legal orders, IRA, ICS and CDARS, and other departmental tasks. Participate in team tasks, including but not limited to payments xchange maintenance, deposit verifications, term change requests, 5498/1099 corrections, address changes, rate exceptions, dormant reactivations, deposit maintenance requests, hunt group calls, and assisting with all other Deposit Services inquiries. Proficiency in daily support tasks for Deposit Services’ functions, as listed above. Regular, reliable, and predictable attendance. Marginal Functions Provide support for audit requests. Provide back up support for teammates when needed. Assist with the development and implementation of necessary training and operational support programs for the Bank and individual departmental units including new employees. Assist with corporate and departmental projects. Assist with gathering, analyzing, and providing recommendations related to audit documentation, copies and reports as requested. Maintain strict confidentiality of all customer records and personal information. This includes shredding unnecessary documentation and locking/securing work area each day before leaving. Stay current in knowledge of software, bank products, rates and regulatory requirements. Maintain compliance with and adhere to all state and federal regulations and Bank policies and procedures, including, but not limited to Bank Secrecy Act, SAR, CTR, FACT ACT, Community Reinvestment Act, EEO, and fair employment practices. All other duties as assigned.

Requirements

High School diploma or equivalent
Deposit Services Experience
Proficiency on minimum of 1 operational function within the Deposit Services Area
High degree of detail orientation
Strong organizational skills
Ability to work independently with minimal supervision
Ability to work effectively under stress with high work volume and tight deadlines
Professional and effective verbal and written communications
Proficient with MS Office products and departmental systems

Responsibilities

Provide daily support for Deposit Services’ functions including new account and file maintenance review, legal orders, IRA, ICS and CDARS, and other departmental tasks.
Participate in team tasks, including but not limited to payments xchange maintenance, deposit verifications, term change requests, 5498/1099 corrections, address changes, rate exceptions, dormant reactivations, deposit maintenance requests, hunt group calls, and assisting with all other Deposit Services inquiries.
Proficiency in daily support tasks for Deposit Services’ functions, as listed above.
Regular, reliable, and predictable attendance.
Provide support for audit requests.
Provide back up support for teammates when needed.
Assist with the development and implementation of necessary training and operational support programs for the Bank and individual departmental units including new employees.
Assist with corporate and departmental projects.
Assist with gathering, analyzing, and providing recommendations related to audit documentation, copies and reports as requested.
Maintain strict confidentiality of all customer records and personal information. This includes shredding unnecessary documentation and locking/securing work area each day before leaving.
Stay current in knowledge of software, bank products, rates and regulatory requirements.
Maintain compliance with and adhere to all state and federal regulations and Bank policies and procedures, including, but not limited to Bank Secrecy Act, SAR, CTR, FACT ACT, Community Reinvestment Act, EEO, and fair employment practices.
All other duties as assigned.