Senior Deposit Operations Specialist
About The Position
We're growing! Invest in your future with BSNB! BSNB is seeking an enthusiastic Senior Deposit Operations Specialist to join our growing Customer Support team! Join a nationally recognized community bank and a capital region Best Place to Work! As a Senior Deposit Operations Specialist, you will play a role in the operational support of mobile banking, online banking, and Bill Pay services. You will act as Deposit Operations Subject Matter for all Deposit Operations Audit. You will facilitate ACH transactions in accordance with BSNB and regulatory requirements. You are detail oriented, identifying potentially fraudulent activity to protect customer accounts. You will work independently to meet daily timelines, but also as part of a team supporting department goals in meeting the needs of our customers.
Requirements
- Minimum of three to five years' prior operational banking experience required.
- Demonstrated experience identifying and reporting fraud.
- Minimum of three to five years' prior customer service experience required.
- Associate's degree required.
Nice To Haves
- Bachelor's degree preferred.
Responsibilities
- Provide operational support for mobile banking, online banking, and Bill Pay services.
- Act as Deposit Operations Subject Matter Expert for all Deposit Operations Audit.
- Facilitate ACH transactions in accordance with BSNB and regulatory requirements.
- Identify potentially fraudulent activity to protect customer accounts.
- Meet daily timelines independently and support department goals as part of a team.
Benefits
- Medical
- Dental
- Vision
- 401(k) plan with a company match
- Pension plan
- 11 paid holidays
- Generous paid time off (PTO)
- Company-paid life insurance
- Voluntary insurances
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
