Senior Deployment Manager

Fidelity • Smithfield, RI

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About The Position

The Role Do you want to make a difference and be part of a highly collaborative, cross-functional team committed to deploying client integration solutions in the Integration Services Product Area for Institutional Wealth Management Services (IWMS)? In Integration Services we’re dedicated to helping financial advisors thrive by offering Client-Focused Expertise, Industry-Leading Financial Solutions and Flexible Technology. As part of Integration Services, you will be delivering new and evolving products and services. In this role, you will focus on consulting/working with clients and fintechs, to develop Integration use cases, build roadmaps and implement integrations. This will also include but is not limited to deploying APIs & SSO, Transmissions, connectivity, monitoring test environments, triaging issues, creating test data, and assisting clients perform testing in the test environments. We are looking for a Senior Deployment Manager , who will blend deep product knowledge and consultation skills, with the ability to complete deliverables within the product deployment phase. You have a passion for empathizing with our clients in defining the opportunities, generating solutions, collaborating with stakeholders, and optimizing product enablement. The primary focus areas for a Senior Deployment Manager in Integration Services are: Plan: Analyze and prepare for the opportunity, scale, and complexity. Deploy: Consistently demonstrate skills, behaviors, and abilities needed to successfully onboard clients and drive product adoption. Support: Focus on continuous improvement and cultivate mutually beneficial relationships with internal and external stakeholder.

Requirements

• Bachelor’s degree required
• 5+ years of experience in product development, client management, and software deployment
• Testing experience
• Demonstrated expert analytical skills and technical competence.
• Experience with Postman, Insomnia, API testing, Single Sign On, File Transmissions.
• Being a voice of influence to your team and interdependent teams by embracing the common vision and fostering collaboration
• Driving towards the business goal with effective communication
• Navigating through complex scenarios.
• Demonstrating a grow and learn mentality to advance skills
• Approaching work with a constant curiosity to keep current with business and client needs.

Nice To Haves

• MBA or equivalent career experience preferred

Responsibilities

• Consulting/working with clients and fintechs, to develop Integration use cases, build roadmaps and implement integrations.
• Deploying APIs & SSO, Transmissions, connectivity, monitoring test environments, triaging issues, creating test data, and assisting clients perform testing in the test environments.
• Blending deep product knowledge and consultation skills, with the ability to complete deliverables within the product deployment phase.
• Empathizing with our clients in defining the opportunities, generating solutions, collaborating with stakeholders, and optimizing product enablement.
• Analyzing and preparing for the opportunity, scale, and complexity.
• Consistently demonstrating skills, behaviors, and abilities needed to successfully onboard clients and drive product adoption.
• Focusing on continuous improvement and cultivating mutually beneficial relationships with internal and external stakeholders.
• Leading all Product Deployment responsibilities with a focus on product improvements and client adoption efficiency.
• Resolving user problems while working across stakeholders to prioritize solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior