Senior Demand Planner

Paula's Choice Skincare

3d•$95,000 - $115,000•Remote

About The Position

The Senior Demand Planner is responsible for elevating demand planning from a fragmented, channel-by-channel activity into a disciplined global process. The role owns the demand step of S&OP, establishes a consistent forecasting methodology across North America, APAC, Europe, and ANZ, and leads the aggregated, category-level global demand plan in partnership with regional planners responsible for SKU-level forecasts. In collaboration with Commercial, Marketing, Finance, and Supply, the planner builds the consensus demand plan, improves launch and in-month forecasts, and identifies demand changes early enough for the business to respond. The role is also a key member of the implementation team for a new demand planning solution. The position is remote and limited to West Coast locations, with typical Pacific Time business hours and some required flexibility. Travel may be up to 10%. Physical requirements include the ability to sit and work at a screen for extended periods. The approximate annual salary range is $95,000–$115,000 USD, based on experience and location; the position is also eligible for participation in the company discretionary bonus plan.

Requirements

At least 5–7 years of relevant work experience in demand planning or merchandise planning.
Advanced Excel skills, including working with large data sets and building ad hoc analyses and reports.
Detail-oriented, self-starter with a successful record of bringing projects to completion.
Experience communicating with senior management and cross-functional partners, raising awareness of critical issues and action plans for resolution.
Ability to drive change as a subject matter expert in small- and large-scale process improvements and system implementations, and to influence at all levels.

Nice To Haves

Experience with Power BI, Oracle Demand Planning, and NetSuite.
Prior knowledge of personal care and beauty products.

Responsibilities

Develop and maintain an accurate rolling 18-month global demand plan, keeping assumptions consistent across base trends, launches, samples, promotions, retention strategy changes, and holiday and peak volumes.
Own the aggregated, category-level global demand plan for revenue-generating units, partnering with category and regional/market planners who own SKU-level forecasts to reconcile the plans.
Lead the demand step of the integrated S&OP process across Demand, Supply, Commercial, Marketing, and Finance, including monthly demand reviews with regional partners.
Build the consensus demand plan with Commercial, Marketing, Finance, and Supply, and represent demand planning at consensus and executive S&OP tiers, clearly communicating risks, opportunities, and key assumption changes.
Establish and own demand planning KPIs, including forecast accuracy, bias, and forecast value add, measured consistently by region, category, and forecast horizon.
Use root-cause analysis of forecast misses to drive measurable improvement in methodology, assumptions, and inputs.
Improve new product launch forecast accuracy through analysis of distribution builds, velocity expectations, and comparable launch performance; refine forecasts as actual results arrive.
Run an in-month global pacing view that surfaces revenue risks and opportunities in time for Supply and Commercial to act.
Deliver timely in-season analysis of promotions, events, and launches, including results, forecast implications, and downstream impacts.
Flag demand shifts that create supply constraints or excess inventory risk, and partner with inventory and supply teams on resolution.
Contribute to implementation of the new demand planning solution, helping shape process design, forecasting methodology, and KPI reporting within the tool.
Prepare written analyses, documentation, and reporting that support a consistent, well-understood demand planning process across regions.
Perform other responsibilities as assigned.