Senior Demand Planner

Microsoft•Redmond, WA

11d•$116,900 - $222,600

About The Position

Microsoft’s Cloud Supply Chain (CSCP) organization enables the hardware infrastructure behind Microsoft’s Cloud and AI businesses. Its responsibilities span traditional supply chain functions—including planning, sourcing, making, and delivering—as well as spares supportability, sustainability, and datacenter asset decommissioning. Microsoft Cloud Planning (MCP) is CSCP’s central planning function, focused on forecasting, demand planning, and supply planning for Microsoft Cloud services and associated hardware. The Senior Demand Planner develops and maintains demand plans for AI-related capacity, balances supply and demand constraints, and supports readiness and execution across supply chain, engineering, and other cross-functional teams. The role uses data and technical expertise to resolve execution challenges, track performance, and lead high-impact planning and program initiatives. The minimum qualification is a bachelor’s degree in a listed or related field plus at least six years of relevant experience, or equivalent experience. Preferred qualifications include greater experience and expertise in demand planning, program and process management, end-to-end supply chain processes, cloud infrastructure, data science, AI integration, continuous improvement, and business intelligence tools. The position requires passing Microsoft’s Cloud Background Check upon hire and every two years thereafter.

Requirements

Bachelor’s degree in Computer Science, Engineering, Supply Chain, Information Technology, Business, Operations, Finance, Accounting, Data Science, or a related field, plus 6+ years of supply chain, inventory management, or sales operations experience; alternatively, equivalent experience.
Relevant experience is preferably in planning (demand, supply, or forecasting), cloud industry, infrastructure, data science, and/or channel management.
Ability to meet Microsoft, customer, and/or government security screening requirements, including the Microsoft Cloud Background Check upon hire and every two years thereafter.

Nice To Haves

Bachelor’s degree in a listed or related field plus 12+ years of supply chain, inventory management, or sales operations experience, preferably in planning, cloud industry, infrastructure, data science, and/or channel management, or equivalent experience.
4+ years of experience in supply chain, inventory management, or sales operations, emphasizing demand planning and forecasting.
Expertise in program and process management, including lean methodologies and certifications.
Experience with end-to-end supply chain processes: plan, source, make, and deliver.
Familiarity with cloud industry infrastructure, data science, and AI integration.
Ability to synthesize information and implement continuous improvement initiatives.
Capability with business intelligence tools such as PowerBI and adoption of AI agents for task optimization.

Responsibilities

Develop and maintain demand plans for AI-related capacity, aligning plans across supply chain and engineering teams.
Balance supply and demand constraints and use technical expertise to address hardware and deployment readiness.
Identify and resolve complex technical opportunities and execution challenges with cross-functional teams.
Create metrics and dashboards to identify risks and support data-driven decisions.
Lead cross-functional efforts to gather and validate prerequisites for demand execution.
Support Cloud Supply Chain transformation initiatives and manage high-impact technical projects.
Define and execute changes to demand plans as business priorities evolve.
Collaborate with software and hardware engineering teams on architectural and operational challenges.
Drive large-scale program management efforts to ensure readiness and successful execution of cross-organizational projects.
Establish KPIs and OKRs to measure demand planning execution.