Senior Delivery / Project Manager - Reuters

Thomson Reuters • Toronto, ON

3d • CA$108,000 - CA$158,000 • Hybrid

About The Position

Reuters Operations & Strategy is seeking an experienced Senior Delivery / Project Manager to lead the end-to-end delivery of complex, product and technology-led initiatives that underpin Reuters' customer-facing and internal products. In this role, you will be accountable for delivering Reuters' outcomes predictably, securely, and at scale, balancing customer value, speed, quality, and risk while operating within Reuters standards for governance, resilience, security, editorial trust, and responsible AI. Success will require strong product partnership, rapid understanding of the Reuters business and operating model, and the ability to influence effectively across a complex, global matrix organisation. This is a maternity cover contract expected to run until November 2027, based in Toronto, Canada, with a hybrid work model (3 days per week).

Requirements

• Proven experience delivering large-scale, product & technology-led programmes in complex, cross-functional, matrixed environments.
• Strong background in delivery / project management, with a solid understanding of modern software development practices and architectures.
• Strong senior stakeholder management and influencing skills, including the ability to build alignment and drive execution without direct authority.
• Experience operating in Agile delivery environments, with the flexibility to adapt approach based on context and risk.
• Excellent communication, organisation, and problem-solving skills, with strong judgement and decision-making capability.
• Strong commercial awareness and business acumen, with the ability to learn complex domains quickly and connect delivery activity to customer, audience, and business outcomes.
• Practical experience using AI-enabled tools to support planning, estimation, dependency analysis, documentation, reporting, insight generation, and quality workflows while maintaining human accountability, governance, and transparency.
• Ability to evolve delivery practices towards AI-native ways of working, using tools such as Azure DevOps, Jira-style backlog systems, Microsoft 365, Teams, reporting dashboards, analytics platforms, and relevant AI-enabled delivery tooling to automate, augment, and improve repeatable delivery activities.

Nice To Haves

• Experience delivering products or platforms in news, media, data, or content-driven environments.
• Experience working across global teams and time zones.
• Understanding of audience analytics, experimentation, web performance, content platforms, or customer engagement metrics for digital products.
• Experience managing third-party delivery partners, agencies, vendors, or platform providers.

Responsibilities

• Own end‑to‑end delivery of complex programmes and initiatives, with accountability for scope, schedule, budget, quality, and business value.
• Ensure delivery activities remain aligned to measurable customer, audience, product, and business outcomes, not only plan execution.
• Define and maintain integrated delivery plans across multiple teams, vendors, and geographies, including active management of internal and external dependencies.
• Evolve delivery approaches responsibly as AI-accelerated development practices mature, maintaining appropriate controls and human accountability.
• Build strong, trusted relationships with senior stakeholders across Product, Engineering, Architecture, QA, Editorial, Commercial, Finance, Legal, and Operations.
• Facilitate decision-making, manage trade-offs, resolve delivery issues and dependencies, and escalate clearly when decisions or support are required.
• Work closely with Product Managers and business stakeholders to translate strategic objectives into executable delivery plans, milestones, dependencies, and measurable outcomes.
• Communicate delivery status clearly and consistently, including concise executive updates and escalations where required.
• Ensure delivery complies with Reuters standards and processes, including security, privacy, operational readiness, change management, and responsible AI use.
• Identify and actively manage technical, delivery, operational, and partner risks, with clear mitigation and contingency plans.
• Champion quality-first delivery, ensuring appropriate testing, review, release controls, resilience, and editorial trust considerations are maintained.
• Apply Agile and Lean delivery practices, pragmatically tailored to context and risk whilst supporting backlog refinement, release planning, and prioritisation in partnership with Product Management.
• Drive a consistent delivery cadence and operating rhythm across teams, using delivery, operational, and product metrics to support evidence-based decision-making.

Benefits

• Career Development and Growth
• Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
• Volunteer opportunities to make an impact in the community.
• Flexible and supportive benefits
• Other wellbeing programs
• Annual Bonus based on a combination of enterprise and individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed