Senior Defined Contribution Consultant

Mercer•San Francisco, CA

8d•$110,000 - $220,000•Hybrid

About The Position

We are seeking a talented individual to join our Investments and Retirement team, part of our people and investments business at Marsh. This role will be based in Los Angeles, Denver, Irvine, Phoenix, San Francisco or Seattle. This is a hybrid role that has a requirement of working at least three days a week in the office. We will count on you to serve as the lead consultant and advisor to a book of defined contribution clients with plans between $25M and $500M in assets. For a Sr. Consultant, managing at least $1,000,000 in revenue. You will support clients on an ongoing basis with respect to plan investments, plan design and fee benchmarking, recordkeeping vendor management, fiduciary governance practices and employee engagement strategies. You will present plan review/investment review reports to clients for advisory and OCIO engagements. You will exhibit solid understanding of the defined contribution landscape, anticipate and uncover client needs and create a scope of services around those needs. Ensure timely delivery and accuracy of all client work. Ensure consistent compliance and professional standards into all business development and work processes including transparency and peer review for team/projects. Initiate and participate in sales activity and assist other consultants and sales professionals in developing opportunities and corresponding strategy; assist in the preparation and execution of business plans. Retain and grow a book of business by developing long-term mutually beneficial relationships with clients and decision makers within your existing client base; and other Mercer lines of business. Serve as the subject matter expert on a variety of defined contribution topics, and ensure clients and prospects are aware of the various ways Mercer can support their initiatives including plan design consulting, investment advisory services, and delegated OCIO services. Conduct plan document/SPD, operational and compliance reviews as needed; demonstrate strategic plan design knowledge of DC retirement plans. Oversee RFP/RFI marketing process, strategy and transition; present RFP/RFI marketing results to client.

Requirements

6+ years or more experience including a demonstrated track record of providing investment advice and consulting/strategy for retirement plans
A strong understanding of the defined contribution landscape including fiduciary topics, investments, plan design trends, administrative practices, employee engagement and retirement readiness trends, and the broad range services providers
The ability to contribute to the development of new ideas and ways to solve client problems and make team more efficient at local and zone level
A track record of building intellectual capital for business development and client delivery
Strong presentation skills; Polished, professional countenance

Nice To Haves

Experience with 401(k) plans, 403(b) plans - Non-Profit Organizations and 457(b) – Government
Demonstrated experience in a client management role, business development, ability to handle client inquiries on a day-to-day basis, professional attitude, able to evaluate issues, objections, operational and plan design issues; excellent personal, telephone and communication skills, etc.
Experience conducting seminars for clients and presents at conferences, effectively communicating a point of view and thought leadership

Responsibilities

Serve as the lead consultant and advisor to a book of defined contribution clients with plans between $25M and $500M in assets. For a Sr. Consultant, managing at least $1,000,000 in revenue.
Support clients on an ongoing basis with respect to plan investments, plan design and fee benchmarking, recordkeeping vendor management, fiduciary governance practices and employee engagement strategies
Present plan review/investment review reports to clients for advisory and OCIO engagements
Exhibit solid understanding of the defined contribution landscape, anticipate and uncover client needs and create a scope of services around those needs
Ensure timely delivery and accuracy of all client work
Ensure consistent compliance and professional standards into all business development and work processes including transparency and peer review for team/projects
Initiate and participate in sales activity and assist other consultants and sales professionals in developing opportunities and corresponding strategy; assist in the preparation and execution of business plans
Retain and grow a book of business by developing long-term mutually beneficial relationships with clients and decision makers within your existing client base; and other Mercer lines of business
Serve as the subject matter expert on a variety of defined contribution topics, and ensure clients and prospects are aware of the various ways Mercer can support their initiatives including plan design consulting, investment advisory services, and delegated OCIO services
Conduct plan document/SPD, operational and compliance reviews as needed; demonstrate strategic plan design knowledge of DC retirement plans
Oversee RFP/RFI marketing process, strategy and transition; present RFP/RFI marketing results to client