Senior Decision Support Specialist FT 2026-6924

Cambridge Memorial HospitalCambridge, ON
CA$55 - CA$66Onsite

About The Position

Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation. Our vision is to creating healthier communities together. Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond. Come be part of our vision as CMH leads in innovation and compassion! To learn more about CMH, please visit our website at www.cmh.org. Reporting to the Director of Analytics, Innovation and CIO the Senior Decision Support Specialist will use their advanced data analytics and statistical expertise to transform data into insight for decision making. The Decision Support department is responsible for compiling accurate, timely data into meaningful information to help make informed, evidence based, operational and strategic decisions. The Senior Decision Support Specialist will provide expert analytics and analysis to internal and external clinical and non-clinical leaders to improve care, financial results and will advance business intelligence to enhance evidence based decision making. This is an exciting opportunity to join a leading-edge decision support team in an organization that is embarking on a digital health transformation journey.

Requirements

  • Degree in Health Informatics/Information, Health Administration, Mathematics / Statistics, Business, Computer Science, Data Science, Health Administration, or other degree with significant hospital experience is required
  • 3-5 years’ experience working in performance measurement or Decision Support in a hospital or other healthcare setting is an asset
  • Self directed and strong collaborative skills
  • Able to manage multiple priorities
  • Proficient in Microsoft Office suite products (Excel, Access, Power BI, Power Apps) required
  • Advanced proficiency in data visualization tools such as Power BI
  • Advanced proficiency in Microsoft SQL and SSRS
  • Expert problem solving skills
  • Strong ability to tell a story with data
  • Excellent written and verbal communication skills
  • Demonstrated ability to present project and performance information clearly and concisely
  • Superior critical thinking skills and an ability to generate ideas and fresh perspectives
  • Proven track record managing competing demands and excellent organization skills
  • Strong familiarity with CIHI and Cancer Care Ontario data required (i.e. DAD, NACRS, OMHRS, NRS, ALR, SETP, WTIS)
  • Experience utilizing national and provincial Business Intelligence Tools (i.e. Intellihealth, IDS, CIHI Insight, iPort)
  • Advanced knowledge of Health System Funding Reform, QBP methodologies and HBAM Weighted Case Funding Methodologies
  • The ability to thrive on change, work in a consultative and customer oriented capacity with others
  • Demonstrated ability to attend work on a regular basis is required
  • Subject to any accommodation required by applicable human rights legislation, Cambridge Memorial Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.
  • The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH.

Nice To Haves

  • Master’s Degree is preferred
  • Experience with R and Python is an asset

Responsibilities

  • Promote information-driven decision making at all organizational levels
  • Educate key stakeholders on performance tracking, monitoring, statistical analysis, Health System Funding Reform and quality improvement methodologies
  • Use data to engage key stakeholders to help solve complex problems
  • Advance data quality and educate stakeholders on key data quality issues impacting reporting and funding
  • Lead the statistical analysis for strategic priorities and corporate scorecard metrics
  • Provide expert analysis and analytics utilizing predictive and prescriptive statistical modeling for key strategic priorities
  • Program and build automated systems and business intelligence tools to support strategic planning, corporate priorities, clinical services growth, quality improvement and data needs of internal and external stakeholders utilizing SQL, data visualization (Power BI), SSRS and other business intelligence tools as needed
  • Advance the use of predictive and prescriptive models to enhance decision making

Benefits

  • Healthcare of Ontario Pension Plan (HOOPP)
  • Group benefits, including health and dental, for full-time employees
  • Employee and Family Assistance Program
  • Leadership and Quality Improvement Curriculum
  • Career Development & Education Grant
  • Wellness, & Wellbeing Program
  • Diversity, Equity and Inclusion Initiatives
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