Senior Datacenter Business Program Manager

Microsoft•Washington, DC

1d•$102,600 - $225,800

About The Position

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Senior Datacenter Business Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

High School Qualification or equivalent AND 3+ years' experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 8+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 10+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience
5+ years' experience in the development of tools and apps utilizing Power Apps, Power BI, Power Automate, Azure DevOps, Sharepoint, Dynamics
6+ years' of relevant finance, planning or analysis work experiences with a demonstrated analytical foundation
Knowledge or background supporting AI
Demonstrated experience with PowerPoint, Excel, PBI and tools skills
Demonstrated ability to manage multiple work streams
Demonstrated partnering capabilities, including the ability to influence others without direct authority
Demonstrated experience in driver-based cost analysis

Responsibilities

Provide thought leadership and subject matter expertise related to the delivery of datacenter-centric services
Solve complex challenges between remote and onsite support personnel
Assist in preparation of quarterly spend management review materials at datacenter site and regional level
Assist with tracking of datacenter Maintenance and Repair activities
Create and manage the end-to-end process for the planning and implementation of continuous improvement initiatives, automation and programs
Assist in managing organizational supplier contracts end to end (procurement engagement, cost/terms negotiations, contracting, change orders, scorecards, recurring business reviews, etc.)
Support organizational financial management, budgeting, and forecasting
Evaluate cost savings opportunities and implement strategic projects to realize savings
Leverage local subject matter experts' tribal knowledge, spread adoption of best practices, and expose best practices to the onsite datacenter field teams
Act on opportunities to increase agility, and contribute to workstreams to evolve processes, services, and solutions for Operations and Service Level Agreements for CO+I
Coordinate closely between datacenter field operations teams and Global Business Operations to foster alignment and partnerships for business success