Datacenter Program Manager - Compliance

Microsoft•Quincy, WA

7d•$102,600 - $225,800•Onsite

About The Position

In alignment with Microsoft values, this role is crucial for cultivating an inclusive work environment. Microsoft’s Cloud Operations & Innovation (CO+I) powers cloud services and as a Datacenter Program Manager - Compliance (DCPM), you will deliver core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. CO+I focuses on employee personal and professional development, offering trainings, growth opportunities, Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure includes over 100 datacenters and 1 million servers globally, supporting over 1 billion customers and 20 million businesses in over 90 countries. Environmental sustainability and optimization are key to our datacenter design and operations as we meet evolving business demands and maintain Microsoft's position as a world-class cloud provider. Join CO+I to empower billions worldwide and be at the forefront of innovation.

Requirements

High School Qualification or equivalent AND 3+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements.
Must pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

Possess a record of accomplishment in operational excellence.
Build productive and collaborative relationships with internal and external business partners.
Experience in managing Compliance in large-scale mission critical infrastructure environments.
Articulate communicator and influencer who is credible, self-assured, and highly capable of negotiating successful outcomes with key business leaders.
Have technical skills and the ability to explain complex issues and requirements in an easily understood manner.
Apply previous learning and ideas to new situations, projects, and teams, developing creative solutions to manage risk.
Demonstrate strong business acumen that includes experience working with leaders at all levels of the organization.
Willingness to work flexible hours, non-business hours, or other scenarios required by the flow of operations.

Responsibilities

Act as the single point of contact for all datacenter metro level audit and compliance projects, initiatives, and ongoing operational activities including site safety drills and tabletop exercises.
Learn and live the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success.
Empower a culture of safety and security in global datacenter operations by complying with CO+I’s safety programs and policies and completing compliance knowledge assessments.
Develop positive working relationships with internal teams and external stakeholders.
Perform regular site inspections for audit readiness and compliance and lead corrective action plans on gaps and shortfalls identified through assessments.
Implement strategies that aid overall compliance of the Data Center Metro, ensure the successful onboarding of new facilities, and continuously improve operational efficiencies linked to the compliance and audit program.
Complete quarterly Enterprise Governance Risk and Compliance control including tools audit tasks, access review tasks, wireless scan tasks, Critical Environments and EH&S site assessments, ensuring all compliance standards are met.
Liaise with procedural document owners to resolve gaps identified through assessments, audits, or other observations and ensure all historical and current auditable documentation (physical and digital) is maintained in accordance with Microsoft document retention policies.
Manage and maintain all environmental, emergency, and business continuity plans/documents for the Datacenter Metro.
Spend 25% of the time on the floor ensuring metro wise standards are maintained within all DCs and that we are compliant with cleanliness, stowage, 5S, in process work standards, life safety, and others.
Share best practices, assist others in learning role, process, procedures, and mentor others.
Promote a culture of safety, security, and compliance in all aspects of datacenter activities.
Realize the impact of change on others.
Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success.
Embody Microsoft's One culture and values.