Senior Data Systems Administrator

City of Seattle•Seattle, WA

About The Position

The Human Services Department (HSD) works to ensure Seattle communities thrive by meeting basic needs through innovative, collaborative approaches. Our mission is to connect people with resources and solutions so everyone can live, learn, work, and participate in strong, healthy communities. We center racial equity and social justice in all we do. HSD’s Data Performance and Evaluation (DPE) Team seeks a Senior Data Systems Administrator to serve as the department’s lead steward for HSD’s enterprise data systems. This role leads the development of HSD’s new provider data portal, overseeing project management, data governance, system design, and user adoption. The provider data portal is built on the Microsoft Power Platform, including Dataverse and Power Apps, requiring leadership in data architecture and platform governance. We’re looking for someone who can apply race and social justice principles to support the departments: Data: Develop and maintain data systems, dashboards, and automated workflows to improve accuracy, efficiency, and usability. Performance: Support staff in using data systems effectively through training, communication, and collaboration. Evaluation: Analyze and interpret data to generate insights, respond to ad hoc requests, and ensure transparency through documented methods. This position will report to the Research & Evaluation Manager and collaborates closely with program divisions, IT partners, leadership, and external providers. This is an exciting opportunity for an experienced systems and data leader who wants to shape the future of HSD’s enterprise data ecosystem and strengthen how data is used to serve Seattle communities.

Requirements

Requires three years of experience in systems, operations, procedures, research or analysis and a bachelor's degree in business or public administration, finance, computer science or a related field (or a combination of education, training or experience that provides an equivalent background required to perform the work of the class). OR : An equivalent combination of education and experience that demonstrates the ability to perform the position duties

Nice To Haves

At least 3 years leading development, enhancement, or administration of complex data systems or enterprise platforms
At least 2 years developing or applying data governance, privacy, security, or compliance practices
At least 2 years managing multi-year or cross-functional technology or data projects in partnership with IT teams or vendors
Experience with Microsoft Power Platform tools, including Dataverse and Power Apps
Experience with relational database systems and data querying or handling languages (e.g. Microsoft SQL Server, MySQL, R, or Python)
Experience working with diverse human services programs, community-based organizations, or public-sector stakeholders
Experience leading change management strategies in major projects involving diverse stakeholders
Ability to communicate effectively with technical and non-technical audiences, including executive leadership
Ability to translate program or regulatory requirements into system, data, or workflow needs
Ability to apply race and social justice principles to data governance, system design, and stakeholder engagement
Ability to build strong partnerships to support adoption of new practices across diverse user groups

Responsibilities

Serve as the senior business owner and functional system lead for HSD’s new provider data portal
Exercise independent decision-making over system architecture, data models, data flows, and integration design to ensure systems are scalable, secure, and compliant with requirements
Review and approve deliverables from technical development partners such as Seattle IT or external vendors, ensuring alignment with department needs and long-term sustainability
Monitor system performance and proactive identify areas for improvement
Establish and maintain data dictionaries and standards that integrate data from multiple sources
Ensure analysts have reliable access to high-quality data to support performance measurement, evaluation, and decision making
Lead the multi-year development and growth plan for the new provider data portal
Develop long-term plans for enterprise data systems to meet departmental and citywide priorities, including emerging initiatives and changing regulatory requirements
Serve as the department’s authority on enterprise data systems, identifying risks, tradeoffs, and strategic opportunities
Coordinate and direct work across divisions, Seattle IT, and vendors to ensure effective sequencing of work, efficient use of resources, and successful implementation of solutions
Lead the development and implementation of enterprise data governance frameworks that define ownership, access, data standards, system requirements, and lifecycle management
Partner with Seattle IT and legal counsel to interpret and appropriately apply privacy, security, and compliance regulatory requirements
Manage and audit security access roles for the provider data portal and other key systems
Lead change management efforts related to adoption of new or updated data systems by HSD staff and contracted service providers, including developing training materials and leading trainings for the provider data portal
Develop training materials for end users of the provider data portal
Collaborate with DPE teammates, department staff, and providers to ensure solutions meet user needs
Partner with stakeholders to identify and resolve people, process, and technical barriers
Represent HSD at city-wide data governance bodies and working groups