Senior Data Solutions Analyst

Highmark Health • Arlington, TX

2d • $86,400 - $138,600

About The Position

This role supports analytical aspects of the business products and services life cycle, including capability enablement and cross-team dependencies within a product scope. The analyst works with customers to understand capability needs, gather project and data specifications, create data sets, operational reports and analytical deliverables, and translate high-level business needs into detailed requirements for new capabilities and enhancements. The role analyzes data to identify business problems, trends and process improvement opportunities; creates and executes test cases; performs root-cause analysis; develops corrective action plans; verifies customer needs; and ensures quality delivery. It also identifies, documents and resolves risks, defects and issues, and analyzes market trends for competitive insight and business value.

The Senior Data Solutions Analyst mentors Associate and Intermediate Data Analysts, leads project teams or serves as a subject matter expert on moderately complex cross-functional projects, and acts as a customer-facing representative. The position resolves very complex issues that may involve multiple systems, while considering regulatory risk, customer service and financial impacts. It serves as a subject matter expert on moderately complex data and reporting enhancements and their end-to-end processes, including potential data and integration issues and the effects of changes across diverse systems.

The role works with customers, Data Software Engineers, Data Architects, Capability Managers and other team members to deliver data and reporting solutions. It provides business and subject matter expertise for project and production activities, ensures standards and approvals are met, supports requirements testing and defect management, communicates project status and documentation, and provides strategic direction in Data, Product and Technology Solutions. The position is office- or remote-based, has a stated travel requirement of 0%–25%, and does not require a physical work site.

Requirements

• At least 5 years of experience in Information Systems and Technology.
• Strong analytical skills.
• Strong problem-solving skills.
• Strong communication skills.
• Report-writing skills.
• SQL skills.
• Bachelor’s degree in Business Administration, Business Management, Information Technology, Information Systems or a related field, or relevant experience and/or education as determined by the company in lieu of a bachelor’s degree.
• Comply with applicable company policies, the Code of Business Conduct, privacy and information security requirements, and HIPAA requirements when handling covered or confidential information.

Nice To Haves

• At least 3 years of experience in Lean/Six Sigma.
• At least 3 years of experience in the health insurance or healthcare industry.
• Master’s degree in Business Administration, Business Management, Information Technology, Information Systems or a related field.
• Six Sigma certification.
• Project Management Professional (PMP) certification.

Responsibilities

• Lead customer and cross-functional discussions to capture capability needs and deliver quality data and reporting solutions for complex issues.
• Create and maintain data sets, operational reports and analytical dashboards.
• Collaborate across teams to identify and address data-related challenges and deliver data-driven insights and solutions throughout project phases.
• Provide business and subject matter expertise for complex project and production activities, including strategic programs or initiatives affecting existing systems.
• Ensure required standards are followed and necessary approvals are obtained throughout the project lifecycle.
• Work with business areas, customers, partners, vendors, technical staff and project teams to drive value, return on investment and innovative solutions; evaluate alternatives, including vendor solutions, with cost-benefit and pros-and-cons analysis.
• Lead requirements testing activities, including testing plans, scenarios, documentation and defect management; analyze results and connect them to customer impacts.
• Communicate with team members, customers, partners and management; assist with or conduct requirements walkthroughs and sprint reviews, report project status, enable vendor solutions and provide accurate, concise documentation.
• Provide thought leadership and strategic direction in Data, Product and Technology Solutions.
• Mentor Associate and Intermediate Data Analysts.
• Lead project teams or participate as a subject matter expert on moderately complex projects.
• Identify, document and resolve risks, defects and issues; conduct root-cause analysis and develop corrective action plans.
• Analyze data and market trends to identify business problems, improvement opportunities and competitive insights.
• Perform other duties as assigned or requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior