Senior Data Analyst I, Medical Affairs

Spring Health•New York, NY

4d•Remote

About The Position

Spring Health is hiring a Senior Data Analyst within its Business Intelligence organization to partner with the Medical Affairs team. Medical Affairs focuses on clinical improvement for members and quality assurance for providers. The analyst will work cross-functionally with Quality, Product, the Chief Medical Officer, Medical Affairs leadership, data scientists, and analytics engineers to define KPIs, track outcomes, conduct exploratory analysis, and inform strategic decisions and program development. The role calls for translating technical work and ideas into language clinicians can readily understand. This is a full-time, remote position reporting to the Associate Director, Analytics. Occasional travel may be required for company or team meetings and events. The analyst will build and maintain dashboards and data products, contribute to dbt models and data integrity, ensure reporting consistency, and help teams use data effectively. The role also calls for an AI-forward approach, including analyzing data derived from AI technologies to generate clinical and operational insights.

Requirements

At least 5 years of experience working with data, data visualization, and dashboarding tools.
Expert-level SQL skills.
Familiarity with dbt or similar data transformation tools.
Exceptional communication skills, including the ability to explain technical concepts to non-technical audiences.
Comfort working independently with executive-level team members.
Strong user empathy and ability to understand stakeholder challenges and translate them into useful data solutions.
Experience with Omni, Hex, or similar data visualization tools, including creating data models and building dashboards.
Ability to prioritize work for stakeholder impact and proactively manage priorities and dependencies across teams.
Comfort navigating ambiguity, learning new approaches, working in a fast-paced environment, and adapting to changing priorities and multiple stakeholders.
Interest in Spring Health’s mission to remove barriers to mental health care.

Nice To Haves

Early adoption of AI and automation tools, with active experimentation using LLMs, AI-assisted analytics, and emerging tools.

Responsibilities

Partner with Medical Affairs to define, refine, and evolve KPIs as programs expand across conditions and services.
Build, document, and maintain dashboards and data visualizations in business intelligence tools such as Omni and Hex.
Conduct exploratory and ad hoc analyses to answer emerging business and clinical questions.
Identify trends and gaps in clinical improvement initiatives and recommend data-driven opportunities for improvement.
Contribute to dbt models and support consistent, scalable data structures and data integrity.
Partner with data, product, and engineering teams to ensure Medical Affairs has access to necessary data sources.
Advise and partner with Medical Affairs leadership on how to measure success and inform strategic initiatives.
Work with data scientists to investigate major trends and understand their drivers.
Provide training, documentation, and support so downstream teams can access and use dashboards and data products.
Maintain accurate and consistent metric reporting and documentation, aligning data with cross-functional stakeholders.
Work with analytics engineering to maintain core dbt data models supporting metrics and data consistency.
Use AI tools and analyze data derived from AI technologies to produce clinical and operational insights.
Lead regular stakeholder meetings to report work status and bandwidth, and provide timely updates through channels such as Jira and Slack.

Benefits

Health, dental, and vision benefits starting on the first day.
One Medical accounts for employees and dependents.
HSA and FSA plans, with Spring contributing up to $1,000 to HSAs depending on plan type.
Employer-sponsored 401(k) match of up to 2%.
Yearly allotment of no-cost visits to Spring Health therapists, coaches, and medication management providers for employees and dependents.
Paid time off, including vacation, sick leave, and company holidays.
Parental leave after six months of tenure: 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a psychology-based weight management program.
Fertility care support through Carrot and up to $4,000 reimbursement for related fertility expenses.
Access to Wellhub fitness, mindfulness, nutrition, and sleep options.
Access to BrightHorizons sponsored child care, backup care, and elder care.
Up to $1,000 per year in professional development reimbursement.
$200 per year in donation matching.