Senior Data Analyst

Community Legal Aid Services Inc.•Akron, OH

7d•$70,000 - $80,000

About The Position

Community Legal Aid is seeking a Senior Data Analyst to provide strategic leadership in shaping the organization’s collection, reporting, and analysis of data. The organization uses data to measure its success and community impact and to inform future advocacy and operational goals. Following implementation of a new case management system in 2025, the analyst will help shape data collection and reporting in the system and work closely with senior leadership to strengthen the organizational culture of using curated data to determine and measure advocacy goals and community impact. The Senior Data Analyst develops and implements systems for collecting, reporting, and analyzing data. The primary data source is the organization’s case management system; other sources include court records, census data, the accounting system, development data, and telephone system data. The position also uses the case management system’s report builder and external tools for analysis and visualization, maintains the system’s structure, trains staff on system changes, and provides strategic leadership on the use of artificial intelligence in managing and reporting data. The position requires travel to national and regional conferences and trainings. Community Legal Aid Services is an equal opportunity employer; minorities and women are encouraged to apply.

Requirements

Minimum of a bachelor’s degree in a related field or commensurate experience.
Proficient technology skills, including SQL, Python, GIS, Power Automate, Power BI, other business intelligence and data visualization software, and AI.
Excellent analytical and evaluative skills.
Travel to national and regional conferences and trainings is required.
Strong attention to detail, accuracy, and presentation.
Excellent interpersonal skills, including attentiveness to cultural needs and differences.
Ability to work independently and manage deadlines.
Excellent oral and written communication skills.
Ability to establish effective working relationships with a variety of individuals.

Responsibilities

Manage and evaluate internal and external data for planning, program development and assessment, resource development, and other activities.
Develop and manage reports on case statistics at the organization, practice group, project, and individual levels.
Develop and manage reports that monitor compliance with organizational policies and funder requirements.
Develop and manage reports and systems to identify and correct data-entry errors.
Collaborate with staff to develop systems and reports for tracking status and reporting spending and progress on grant program goals and objectives.
Use the case management system report builder and external tools such as Power BI, Tableau, and ArcGIS for data analysis and visualization.
Maintain and update the Case Management System structure for grant and programmatic requirements, and implement and train staff on system changes.
Provide strategic leadership on the use of artificial intelligence in managing and reporting data.
Engage with staff to promote understanding and use of data for advocacy and management purposes.
Participate in the national legal aid technology community.