Senior Cyber Engineer

Everfox•USA_AL_Onsite, AL

2d•$151,800 - $187,500•Onsite

About The Position

The Senior Cyber Engineer supports a dedicated customer site in Huntsville, Alabama, as part of Everfox’s professional services engineering team. This full-time, on-site role provides hands-on technical support for endpoint security solutions and Everfox appliances, helping ensure operational stability, security, and performance. The engineer works independently to troubleshoot issues and communicates regularly with the customer and Everfox leadership. The specific customer location is provided after employment and indoctrination; telework and alternate work locations are not available. The role involves supporting Windows and RHEL 8.x systems in physical and virtual environments, managing ESXi or Hyper-V hosts, maintaining infrastructure and hardware, remediating security vulnerabilities, and monitoring Kubernetes clusters and deployed products. The engineer also provides first-line customer support, coordinates with product support and development teams, and develops and maintains software deployment plans. Physical tasks include lifting, racking, and cabling equipment. The position is based in Huntsville, AL, and is onsite Monday through Friday for eight hours per day, with a start time between 6 a.m. and 9 a.m. Occasional weekend support may be required for installations and upgrades. Candidates need an active TS clearance with SCI, or SCI eligibility within two years from last use, and must meet applicable U.S. ITAR or EAR work authorization requirements. A bachelor’s degree in a relevant field or equivalent experience and at least eight years of relevant professional experience are required.

Requirements

Active TS clearance with SCI, or SCI eligibility within two years from last use.
At least one DoD 8140 Cyber Workforce Qualification Program certification at IAT level II or higher.
Ability to meet work authorization requirements under U.S. ITAR or EAR regulations.
Bachelor’s degree in computer science, information systems, cybersecurity, or equivalent experience.
At least 8 years of relevant professional experience.
Experience installing, maintaining, and troubleshooting Windows and RHEL 8.x.
Experience managing ESXi or Hyper-V virtual hosts.
Ability to monitor and troubleshoot appliance performance.
Experience remediating security vulnerabilities in alignment with STIGs or scan reports.
Experience installing firmware across major server and network hardware.
Ability to provide first-line support to government and contractor personnel.
Ability to communicate and report daily to customers and internal management.
Ability to handle physical hardware, including lifting, racking, and cabling.
Deep understanding of Windows OS services and service accounts.
Deep understanding of routing, switching, firewall rules, and TCP/UDP/SSH/FTP/SCP/HTTPS protocols.
Deep understanding of certificate creation, renewal, installation, and troubleshooting.
Deep understanding of server hardware installation, patching, and maintenance.

Responsibilities

Install, maintain, and troubleshoot Windows and RHEL 8.x operating systems supporting Everfox appliances in physical and virtual environments.
Create, maintain, and troubleshoot virtual hosts running on ESXi or Hyper-V.
Monitor Everfox products onsite and troubleshoot performance issues.
Review and remediate security vulnerabilities or controls based on STIGs or scanning reports.
Install firmware updates on physical hardware, including DellEMC and HPE servers, SANs, switches, firewalls, and other components.
Collaborate with product support and development teams to resolve issues or bugs identified in customer-deployed products.
Provide first-line support for deployed products to onsite government, contractor, or subcontractor personnel.
Perform regular health checks and monitor Kubernetes clusters, using tools such as Grafana to track performance metrics.
Proactively review logs to identify and resolve issues before escalation.
Deploy, monitor, troubleshoot, and optimize endpoint security solutions, ensuring correct policy and system configuration.
Apply enterprise infrastructure knowledge across data centers, networking, operations, and security to collaborate across domains.
Develop, explain, and maintain software deployment plans.
Communicate daily with customers and Everfox management, providing activity summaries and detailed trip reports when applicable.
Perform physical hardware tasks such as lifting, racking, and cabling.
Perform other duties as assigned.