senior customs analyst - Audit

Starbucks Coffee CompanySeattle, WA
$84,100 - $126,200Hybrid

About The Position

Starbucks is seeking a Senior Customs Analyst to join their Customs and Trade team. This role is responsible for maintaining and evolving trade compliance controls to align with brand standards and ensure international trade activities comply with regulations. The analyst will analyze complex trade processes, recommend improvements, and support various trade compliance functions. This is a dynamic role for an exceptional and talented individual who can contribute to strategic value and ensure compliance for business success.

Requirements

  • Customs compliance industry, customs broker, or customs agency experience with working knowledge of U.S. Customs regulations and U.S. entry cross‑border processes (3–5 years)
  • Experience working on recurring processes or within a team environment, with demonstrated ability to collaborate effectively (1–2 years)
  • Experience providing business analytics and insights (1–2 years)
  • Thorough knowledge of U.S. import and export regulations (19 CFR, 15 CFR, HTS, FTAs, drawback, valuation, classification, EAR, FCPA, FTR)
  • Ability to effectively communicate complex trade issues to non‑trade audiences
  • Exceptional attention to detail and organization
  • Ability to design and create moderately complex models, tools, reports, and data outputs to support informed decision making
  • International supply chain knowledge

Nice To Haves

  • Internal audit experience and forensic accounting experience are a plus
  • Bachelor’s degree (preferred)
  • U.S. Customs Broker License or equivalent in another country, or future license candidate (preferred)
  • Advanced degrees or professional certifications encouraged but not required (CPA, ARM, CRM, BPMP, CQPA, CBPP, Six Sigma)
  • Undergraduate or graduate degree in accounting, risk management, supply chain, international trade, or equivalent experience
  • Experience with COSO internal controls, auditing processes, accounting principles, and forensic accounting
  • Experience with complex data analysis, data reconciliation, and ensuring data quality
  • Highly skilled in Excel, Smartsheet, Miro, Oracle EBS, PowerPoint, Visio, Power BI, and other relevant tools
  • Development of supply chain mapping
  • Experience with cross‑functional process integration and mapping
  • Knowledge of Canadian import and export regulations
  • Fluency in additional languages (preferred)

Responsibilities

  • Provide qualitative advice, guidance, and recommendations beyond quantitative analysis through analytical storytelling
  • Assist with the development and maintenance of financial controls involving general ledger entries, accounts payable, warehouse receiving, supplier payments, purchase orders, customs declarations, and contracts/agreements
  • Support the design and implementation of effective risk assessments and audit strategies
  • Identify new internal control points based on process mapping and analytics
  • Monitor business changes and anticipate compliance impacts; demonstrate a bias for action
  • Assist with the development of internal control improvement plans and prepare reporting to support control effectiveness
  • Identify gaps, perform research, communicate findings succinctly, quantify risk, and make written recommendations with analysis
  • Review and document current business processes using standard process review methodology
  • Identify opportunities for process improvements and recommend changes to drive efficiency, time savings, and risk reduction
  • Design and develop process documentation using standard methods such as flowcharting tools
  • Perform analytics on customs programs, Starbucks initiatives, and other customs developments
  • Develop reports, dashboards, and visualizations to support customs activities, audit controls, and KPIs
  • Perform account reconciliations to support duty and fee payments to customs authorities

Benefits

  • Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
  • Short‑term and long‑term disability
  • Paid parental leave
  • Family expansion reimbursement
  • Paid vacation from date of hire
  • Sick time (accrued at one hour for every 25 hours worked)
  • Eight paid holidays
  • Two personal days per year
  • 401(k) retirement plan with employer match
  • Discounted company stock program (S.I.P.)
  • Starbucks equity program (Bean Stock)
  • Incentivized emergency savings
  • Financial well‑being tools
  • 100% upfront tuition coverage for a first‑time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
  • Student loan management resources
  • Access to other educational opportunities
  • Backup care
  • DACA reimbursement
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