Senior Customer Service Representative (Motivator) - Calgary Richmond Square

GoodLife Fitness • Calgary, AB

1d • CA$37,900 - CA$42,100 • Onsite

About The Position

As the face of GoodLife Fitness, a Senior Motivator delivers high quality experiences and is considered the information source for all members and prospective members. This role involves motivating and encouraging members to meet their fitness goals, handling inquiries, managing memberships, and contributing to a positive club environment. The company is committed to fostering an inclusive, accessible environment and building a workforce that reflects the diversity of its customers and communities.

Requirements

• Passion for fitness
• Strong communication and customer service skills
• Peak attitude
• Multi-tasking guru
• Strong planning and organization skills
• High School diploma, or working on completion
• CPR certification required within 3 months of employment
• Must be committed to contributing to a culture that celebrates diversity, equity and inclusion and embraces social and environmental responsibility

Responsibilities

• Motivate and encourage the members to meet their fitness goals
• Greet and welcome members in a warm and friendly manner.
• Member needs met courteously and promptly
• Handle member questions and concerns with courteous and professionalism
• Book appointments to accommodate members needs
• Have knowledge and ability to sell and answer questions regarding memberships and other services
• Adhere to and promote monthly marketing
• Manage club supply inventory and place orders
• Track equipment maintenance and repair logs
• Run club errands and conduct bank runs
• Plan and organize club events

Benefits

• Ongoing training and development
• Unlimited growth potential in sales and management
• Rewards through monthly incentives and contests
• Fun and energetic atmosphere

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED