Senior Customer Development Manager

Kenvue•Rogers, AR

1d•$153,850 - $217,200•Hybrid

About The Position

Kenvue is currently recruiting for a Senior Customer Development Manager. At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

Requirements

Bachelor’s degree required
6+ years prior consumer sales-related experience
Ability to interpret and communicate complex business data, including experience analyzing syndicated data
Ability to communicate and negotiate effectively
Demonstrated ability to build strong business relationships
Ability to work effectively within a fast paced, complex matrix environment

Nice To Haves

Broad experience across sales, operations, trade, and category roles is preferred
Experience working with a top-ten retailer (i.e., Walmart, Target, Walgreens, CVS) is highly preferred

Responsibilities

Execute 4P’s (Product, Placement, Promotion, Pricing) business tactics that support brand strategies and meet customer needs
Manage trade budgets for assigned areas
Achieve forecast accuracy by partnering with Collaborative Planning, Forecasting, and Replenishment teams
Troubleshoot orders, provide status updates to customers, and resolve logistical challenges
Collaborate with finance, supply chain, brand, and sales strategy teams to customize trade efforts for customers
Serve as the primary point of contact for assigned categories, meeting with buyers to discuss goals, promotional initiatives, opportunities, and competitive threats
Execute new product launches and provide appropriate promotional materials for assigned customers
Analyze the effectiveness of promotional activities and strategies
Monitor key metrics to track progress toward goals
Utilize syndicated and customer data to inform sales plans
Tailor sales presentations to specific customers and product groups to gain support for recommendations
Participate in regular meetings with key customer decision-makers, such as Senior Buyers and Customer Business Analysts
Ensure compliance with company policies and procedures