SR Cross Cloud Salesforce Admin (Hybrid) |||| Washington, DC

DMS Vision • Frisco, AL

2d • Hybrid

About The Position

The Senior Cross-Cloud Salesforce Administrator oversees, configures, and enhances Salesforce platforms to support seamless performance and integration. The role manages user access, data integrity, system integrations, and support for cross-functional teams using Salesforce cloud products. It is a six-month position based in Washington, DC, with 2–3 days onsite. Candidates must live in Washington, DC, Maryland, or Virginia.

The administrator works across Sales, Service, Marketing, Case Management, and Data Cloud environments. The role includes managing ingestion and identity resolution, reporting and dashboards, marketing automation, deployments, security, and workflow design, while collaborating with stakeholders and providing technical support.

Requirements

• At least 8 years as an architect within a mid-to-large organization, leading Salesforce initiatives.
• 4–6 years of hands-on experience as a Salesforce developer or architect, with a record of delivering complex projects.
• Strong enterprise architecture background, particularly in integration technologies, single sign-on, and data management.
• Candidates must live in Washington, DC, Maryland, or Virginia.
• SFDC Certified Administrator certification.
• SFDC Certified Advanced Administrator certification.
• Salesforce Community Cloud Consultant certification.
• Salesforce Data Cloud certification.
• Salesforce Marketing Cloud certification.
• SFDC Certified Platform Developer certification.

Nice To Haves

• Expertise in Salesforce Service Cloud, Community Cloud, Marketing Cloud, Sales Cloud, Force.com, and Data Cloud.
• Advanced skills in Role-Based Access Control, Permission Sets, Lightning UX, Flow Designer, and Platform Events.
• Experience with Salesforce DX, Visualforce, Apex, SOQL/SOSL, and Einstein Analytics.

Responsibilities

• Administer user accounts, licenses, and permissions across Sales, Service, Marketing, and Case Management Clouds.
• Oversee Data Cloud operations, maintain data accuracy, and implement data-cleansing processes.
• Manage data ingestion and performance across segments, data models, and Salesforce objects, and implement identity-resolution settings.
• Build and maintain reports and dashboards to provide insights into sales and marketing performance.
• Use Copado for deployment, version control, testing, and compliance in Marketing Cloud and across sandboxes.
• Implement marketing personalization and customer journey strategies, including segmentation, web campaigns, and automation.
• Maintain Salesforce security and data-management protocols, including creating license-usage reports.
• Design complex workflows and automation processes and resolve technical issues.
• Collaborate with stakeholders and provide technical support and updates about platform functionality.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed