Senior CRM Developer

UtiliSave LLC•New York, NY

6h•Remote

About The Position

The pioneer in forensic utility bill auditing. Since 1991 we've recovered $700M+ for 16,000+ commercial buildings — on pure contingency. No recovery, no fee. We're growing rapidly, and our in-house software is the engine behind that recovery. We're looking for a senior developer to help own that engine: someone who can take our Dynamics 365 CRM from configuration to production-grade reliability, build real automation on the Power Platform, and work the way our team already works — with AI-assisted tools as part of daily development, not an experiment on the side.

Requirements

5+ years of professional software development experience.
Hands-on Dynamics 365 CRM experience: configuration, customization, plugins/workflows, and third-party integrations.
Working experience with the Power Platform — Power Automate and Power Apps required, Power BI a plus.
Proficiency in C# and/or JavaScript for CRM customization work; comfort with SQL Server or another relational database.
Demonstrated, hands-on use of AI-assisted development tools in real projects — not just familiarity. Claude Code preferred; Copilot, Cursor, or similar accepted.
Excellent written and verbal communication — you'll be in the room with business stakeholders, not shielded from them.
Comfortable working independently in a small, fully remote team.

Nice To Haves

Prior experience in utility, energy, or another data-driven services industry.
SQL Server Reporting Services (SSRS) or Power BI report-building experience.
Experience mentoring other developers or acting as a technical point of contact on a project.

Responsibilities

Own configuration, customization, and integration work on our Dynamics 365 CRM implementation, from discovery through post-go-live support.
Design, build, and support automations and low-code solutions using Power Automate and Power Apps, reducing manual work across departments.
Use AI-assisted development tools (Claude Code, GitHub Copilot, or similar) as a standard part of your workflow — for implementation, testing, and documentation.
Partner directly with business stakeholders to translate real operational needs into CRM and platform solutions.
Write and maintain technical documentation as a normal part of delivery, not an afterthought.
Work alongside our existing M365/CRM developer as a peer on CRM architecture decisions, and help mentor as the team grows.
Track all work in JIRA, with estimation and task breakdown before development begins.