Senior Credit Workout Specialist

CARBO•Fort Worth, TX

8d•Onsite

About The Position

The Senior Credit Workout Specialist plays a central role in Equify's collections and credit operations, sitting at the intersection of portfolio management and credit underwriting. This position manages an assigned portfolio of delinquent accounts across all collection stages while serving as the primary modification and rewrite resource for the broader collections team. When other collectors reach accounts that require credit restructuring — whether a rate adjustment, loan increase, additional collateral pledge, or full rewrite — this person evaluates, underwrites, and structures the solution. This role carries real credit authority and real accountability. The ideal candidate thinks like a credit officer, communicates like a relationship manager, and understands the equipment finance market well enough to assess both borrower risk and collateral position with confidence.

Requirements

3+ years of experience in equipment finance, commercial lending, or asset-based lending with direct exposure to collections, loan workouts, or portfolio management
Demonstrated credit underwriting experience including the ability to analyze borrower financials, interpret credit reports, evaluate collateral, and structure loan terms
Experience managing or supporting accounts across multiple delinquency stages
Working knowledge of equipment collateral concepts including residual values, collateral types, lien perfection, and UCC filings
Ability to function as a credit resource for other team members while managing a personal portfolio simultaneously
Strong verbal communication skills with demonstrated comfort in customer-facing or phone-based roles
Proficiency with loan servicing platforms and Microsoft Office Suite
Direct experience structuring or underwriting loan modifications, rewrites, or extensions in an equipment finance or commercial lending environment
Understanding of yield, pricing, and risk-adjusted return as they relate to loan restructuring decisions
Familiarity with loan amendment documentation, collateral agreements, and UCC re-filing requirements
Knowledge of FDCPA, CFPB guidelines, and applicable collections regulations
Associate's or Bachelor's degree in Finance, Business, or a related field

Nice To Haves

CLFP designation a plus

Responsibilities

Manage an assigned portfolio of delinquent accounts across early (0–20 day), mid (21–50 day), and late-stage (51+ day) delinquency buckets
Conduct inbound and outbound customer contact to negotiate payment arrangements, resolve past-due balances, and develop account resolution strategies
Assess each delinquent account holistically, considering borrower financial condition, collateral position, and the full range of available resolution tools
Identify accounts where a modification, rewrite, or collateral add represents a stronger outcome than continued collections pursuit and initiate accordingly
Document all account activity, customer interactions, and resolution efforts in the loan servicing system with accuracy and timeliness
Serve as the modification and rewrite underwriting resource for the full collections team, evaluating and structuring credit solutions referred by Senior Collection Specialists and other collectors across all delinquency stages
Underwrite loan modifications including loan amount increases, interest rate adjustments, and additional collateral pledges to strengthen Equify's secured position
Re-underwrite borrower credit profiles to support modification decisions — analyzing credit bureau data, financial statements, cash flow, equipment collateral values, and debt service capacity
Evaluate the adequacy and marketability of existing and proposed collateral; identify and require additional collateral where appropriate to improve Equify's lien position and reduce exposure risk
Structure modification terms aligned with the credit risk, borrower capacity, and Equify's yield and security objectives
Prepare complete modification and rewrite packages including credit memos, amendment documentation, and collateral support in accordance with credit policy and delegated approval authority
Coordinate with Loan Servicing, Legal, Credit and Loan Administration on documentation, UCC considerations, and filing requirements associated with collateral additions or loan restructuring
Ensure all modification activity is properly authorized, documented, and compliant with applicable regulatory requirements and internal credit policy
Lead customer conversations on modification and restructuring options, translating credit requirements and collateral expectations into clear, accessible terms
Handle escalated or complex customer calls referred by the collections team, applying both credit judgment and interpersonal skill
Build and maintain a professional, solutions-oriented rapport with borrowers throughout the modification and resolution process
Educate customers on Equify's modification process, documentation requirements, and expectations for restructured agreements