Senior Credit Manager

FERGUSON•Tamarac, FL

3d•$98,800 - $158,100•Onsite

About The Position

Ferguson is seeking an experienced Senior Credit Manager to provide leadership and oversight for credit, collections, and accounts receivable operations across an assigned market. This role is critical in protecting company assets, developing and leading a high-performing credit team, supporting profitable sales growth, and optimizing return on receivables. The Senior Credit Manager provides strategic and day-to-day leadership for credit and collection activities in alignment with company policies and assigned authority. This position requires a strong balance of financial judgment, risk management, business partnership, and people leadership. The Senior Credit Manager is also responsible for key people-management activities, including coaching and developing associates, supporting performance management, workforce planning, associate engagement, and partnering with Human Resources on employee-related matters as appropriate. This position is responsible for managing a portfolio of accounts receivable of up to $400 million, requiring strong financial judgment, leadership, and cross-functional partnership. This position is based in Tamarac, FL with responsibility spanning all KOBs, including Blended, Waterworks, HVAC, and Facilities.

Requirements

Progressive experience in Credit, Collections, Accounts Receivable, or a related financial discipline
Previous leadership or people-management experience strongly preferred
Experience coaching and developing associates and supporting employee performance
Strong analytical and financial decision-making skills with sound business judgment
Experience evaluating credit risk and managing complex or high-value account portfolios
Strong understanding of financial statement analysis
Knowledge of collection strategies and execution
Understanding of secondary security concepts and risk mitigation strategies
Knowledge of Uniform Commercial Code (UCC) fundamentals
Excellent verbal and written communication skills
Strong interpersonal and relationship-building skills with the ability to effectively partner across functions
Ability to influence and collaborate with sales, branch, finance, and business leadership
Strong organizational, prioritization, and time-management skills
Ability to manage multiple priorities and make sound decisions in a fast-paced environment
Understanding of sales processes and the relationship between credit management and profitable growth
Proficiency with applicable enterprise and vendor systems

Nice To Haves

Bachelor’s degree in Finance, Accounting, Business, or a related field preferred

Responsibilities

Provide leadership and oversight for credit, collections, and accounts receivable activities across the assigned market
Lead, coach, develop, and engage credit team members to support business objectives and associate growth
Establish clear expectations and provide ongoing feedback, coaching, and development for team members
Support performance management and employee development processes, partnering with Human Resources and leadership as appropriate
Participate in workforce planning, hiring, onboarding, training, and development of team members
Promote a positive, collaborative, and accountable team environment
Support associate engagement, retention, and succession planning within the credit organization
Partner with Human Resources on employee relations and other people-related matters as appropriate
Evaluate and approve credit applications, credit limits, and account changes based on financial and risk analysis
Monitor customer balances, aging, and portfolio performance and ensure appropriate action is taken on delinquent or high-risk accounts
Develop and execute effective collection and risk-management strategies
Review and manage credit limits, lien rights, and other risk mitigation measures to protect company interests
Handle complex, high-risk, or exception accounts requiring advanced judgment or escalation
Manage bad debt exposure, including recovery efforts and legal escalation when necessary
Resolve complex credit and collection disputes in partnership with sales teams, customers, and other stakeholders
Partner with sales and business leadership to develop credit solutions that balance customer needs, growth opportunities, and acceptable risk
Structure credit solutions, including joint check agreements, for project-based accounts as appropriate
Maintain strong partnerships with branch and sales leadership through regular communication, branch interaction, and customer visits
Ensure compliance with applicable laws, regulations, company policies, and internal controls related to credit and collections
Monitor portfolio trends and credit performance to identify risks, opportunities, and areas for improvement
Communicate significant credit risks, portfolio concerns, and business opportunities to appropriate leadership