Credit Manager

Four Seasons Hotels and Resorts • Brookside, DE

1d • Onsite

About The Position

Four Seasons Resort and Residences Dominican Republic at Tropicalia is seeking a Credit Manager to join its pre-opening team. This role reports to the Director of Finance and is responsible for managing the property’s credit policies and procedures, overseeing accounts receivable, and ensuring effective collection, billing, and financial risk management in accordance with Four Seasons standards and established internal controls.

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• Minimum of three to five years of experience in Credit, Accounts Receivable, or Finance, preferably within luxury hotels, resorts, or hospitality operations.
• Strong knowledge of billing, collections, credit analysis, reconciliations, and financial controls.
• Strong analytical, organizational, and communication skills, with excellent attention to detail and the ability to manage multiple accounts and priorities.
• Fluency in Spanish and functional English.

Nice To Haves

• Experience with Microsoft Dynamics 365, Opera, or similar financial and hotel systems is preferred.

Responsibilities

• Manage the property’s credit policies and procedures, reviewing credit applications and establishing appropriate credit limits and payment terms for clients and corporate accounts.
• Oversee accounts receivable, billing, and collection processes, ensuring timely follow-up on outstanding balances and minimizing overdue accounts.
• Review daily credit and accounts receivable reports, identifying discrepancies, risks, and items requiring immediate follow-up.
• Partner with Reservations, Sales, Events, Front Office, and other departments to ensure that credit agreements, deposits, billing instructions, and supporting documentation are properly managed.
• Prepare financial reports and aging analyses, support month-end closing activities, and ensure compliance with Four Seasons financial policies and internal controls.

Benefits

• Competitive salary and comprehensive benefits package.
• Excellent training and professional development opportunities.
• Career growth opportunities within Four Seasons Hotels and Resorts.
• Employee travel program, including complimentary and discounted stays at Four Seasons properties worldwide, subject to eligibility.
• Complimentary dry cleaning of work uniforms.
• Complimentary employee meals during working shifts.
• An inclusive and supportive work environment built on mutual respect, collaboration, and the Golden Rule.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level