Senior Credit & Collections Accountant

Freudenberg Group • Durham, NC

1d

About The Position

The Senior Credit & Collections Accountant will lead all accounts receivable, credit, collections, dispute resolution, and customer credit activities across assigned business units. This role is responsible for driving improvements in DSO, overdue receivables, dispute aging, and bad debt while supporting cash forecasting and liquidity objectives. The position involves establishing and enforcing credit policies, approval authorities, and risk controls, and serving as the primary liaison for audits, legal matters, and credit-related governance. Additionally, the role focuses on optimizing and automating AR processes, controls, reporting, and workflows to improve efficiency, accuracy, and customer experience. The Senior Credit & Collections Accountant will collaborate with Sales, Operations, Customer Service, and Finance to resolve receivable issues, influence customer terms, and support profitable growth. This role also provides functional leadership to AR and Collections teams, establishing clear performance expectations, KPIs, and development plans. Finally, the position will lead AR-related system implementations, process enhancements, and organizational initiatives, driving adoption of new tools and best practices across the business.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• 6+ years of progressive experience in Credit, Collections, and Accounts Receivable within a high-volume business environment.
• Proven success leading AR transformation initiatives, including process improvement, automation, and systems optimization.
• Experience working within a shared services environment, with the ability to influence stakeholders and drive results across functions.
• Demonstrated track record of improving cash flow, reducing past-due receivables, and minimizing bad debt exposure.
• Strong knowledge of credit risk assessment, customer credit management, and collections strategies.
• Advanced experience with ERP systems and AR processes; SAP preferred.
• Proficient in AR reporting, analytics, KPI development, and dashboard creation.
• Experience leveraging automation and digital tools to improve AR efficiency and controls.
• Advanced proficiency in Microsoft Office, particularly Excel, and credit management software.
• Strong communication skills with fluency in English, both written and verbal.

Nice To Haves

• Knowledge of Lean methodologies; Green Belt certification preferred

Responsibilities

• Lead all accounts receivable, credit, collections, dispute resolution, and customer credit activities across assigned business units.
• Drive improvements in DSO, overdue receivables, dispute aging, and bad debt while supporting cash forecasting and liquidity objectives.
• Establish and enforce credit policies, approval authorities, and risk controls; serve as the primary liaison for audits, legal matters, and credit-related governance.
• Optimize and automate AR processes, controls, reporting, and workflows to improve efficiency, accuracy, and customer experience.
• Collaborate with Sales, Operations, Customer Service, and Finance to resolve receivable issues, influence customer terms, and support profitable growth.
• Provide functional leadership to AR and Collections teams, establishing clear performance expectations, KPIs, and development plans.
• Lead AR-related system implementations, process enhancements, and organizational initiatives while driving adoption of new tools and best practices across the business.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior