Senior Credit Analyst

Wurth Louis and Company•Grand Prairie, TX

About The Position

Under minimum supervision, the Senior Credit Analyst handles a wide variety of credit and collection functions, interacts with credit sources, processes credit files and customer applications, and works to collect delinquent payments. The role expedites collection of overdue accounts, gathers information, maintains credit standards, and must meet or exceed company goals for DSO. It also supports the Credit Manager and Supervisor on special projects and helps the team achieve department goals.

Requirements

High school diploma or equivalent required.
Two years of related experience required.
Excellent computer skills, including strong knowledge of Microsoft Excel and proficiency with Windows and Microsoft Office.
Excellent communication, organization, and customer service skills.
Ability to interact and build rapport with customers, sales staff, and warehouse staff.
Experience with Microsoft Excel, Word, and Outlook.
Ability to compute rates, ratios, and percentages; draw and interpret bar graphs; and apply basic algebra and accounting concepts.
Ability to use both hands.

Nice To Haves

Two years of college or a four-year degree preferred.
Industry experience preferred.
Certified credit professional accreditation is a plus (CCE, CBA, CBF, CCRA, CICP, or CCP).
Bilingual ability preferred.

Responsibilities

Review orders on credit hold for release.
Follow credit and collection procedures to minimize delinquency and meet department goals.
Contact customers about past-due invoices by phone, email, and monthly follow-up letters.
Document collection efforts in SAP.
Manage an assigned accounts receivable portfolio by analyzing and resolving issues that drive delinquencies.
Recommend credit limits for new accounts and increases or reductions for existing accounts within assigned discretionary authority.
Set up new customer accounts in SAP and maintain credit application files.
Respond to telephone inquiries and help resolve questions about customer account status.
Process customer credit card payments.
Guide A/R application to ensure proper application of customer payments.
Recommend withdrawal of credit terms and refer accounts to collection agencies or for bad-debt write-off.
Provide credit references for customers.
Monitor COD accounts by preparing monthly reports for branches and operations.
Process NSF checks, charge them back to accounts, resubmit them for bank collection, and generate NSF letters.
Train new credit analysts and team members.
Maintain State Tax Certificate files in compliance with state requirements and prepare for tax audits.
Respond to incoming emails, faxes, and voicemails.
Manage machinery requests for orders and leases and collect down payments.
Handle machinery sales requests for open terms.
Assist the Credit Manager and Supervisor with special projects.
Assist in leading the team to reach department goals.
Perform other duties as required.