Senior Creative Program Manager

Samsara • Seattle, WA

2h • $115,728 - $175,050 • Remote

About The Position

Samsara is seeking a Senior Creative Program Manager to serve as the operational engine behind Marketing's creative output. This role will own the process of taking creative work from concept to delivery, including prioritization, resourcing, and execution across brand, campaigns, product launches, web, and events. The ideal candidate will bring structure, visibility, and best practices to a fast-paced, high-volume creative organization. This position combines program management rigor, creative process fluency, and executive communication skills to ensure high-quality work is delivered on time. The role is ideal for someone with experience in an in-house creative studio, brand team, or creative agency, who is motivated by building scalable systems, including AI-enabled workflows, to enhance creative team efficiency. This is a remote position open to candidates residing in the US, excluding the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area, with working hours aligned with the Pacific time zone and the ability to collaborate across various time zones.

Requirements

• 7+ years of program or project management experience in an in-house creative studio, brand/marketing team, or creative agency
• Proven experience managing complex, multi-stakeholder creative programs (brand campaigns, product launches, events, web, video, or content) from brief through delivery
• Experience building and running creative intake, resourcing, capacity planning, and review/approval processes
• Proficiency with work-management tools and methodologies (e.g., Airtable, Jira, Asana, Workfront, Google Sheets), and experience building dashboards or reporting on delivery performance
• Experience integrating AI tools into program management or creative workflows to increase efficiency
• Strong understanding of the creative production process, including design, copy, video, and web, and of realistic timelines and scoping
• Experience managing agency partners, freelancers, and external vendors, including scopes of work and budgets
• Outstanding organizational, communication, and interpersonal skills — written, verbal, and presentation — including the ability to influence senior stakeholders
• Proactive approach to identifying and resolving obstacles and risks in partnership with teams and stakeholders

Responsibilities

• Own end-to-end delivery of complex, cross-functional creative programs — from intake and brief review through scoping, production, review, approval, and launch — with clear visibility into scope, timelines, dependencies, and resource needs.
• Develop program plans for major brand campaigns, product launches, events, and web initiatives, translating Marketing priorities into actionable creative roadmaps.
• Track milestones and deliverables, provide timely status updates to stakeholders and senior leaders, and proactively identify and mitigate risks.
• Partner with Creative leadership to run regular traffic, prioritization, and creative review cadences.
• Run and continuously improve the creative intake process, ensuring briefs are clear, complete, and tied to business goals before work begins.
• Build and maintain capacity and demand forecasts across internal designers, video and digital design teams, freelancers, and agency partners; recommend trade-offs and escalate constraints.
• Manage creative vendor and agency relationships, including SOWs, timelines, asset delivery, and budget tracking.
• Serve as the bridge between marketing strategy and creative execution, aligning with PMM, Campaigns, Brand, Events, and Web on priorities, timelines, and approval frameworks.
• Communicate program health, risks, and tradeoffs to senior leadership clearly and concisely, both in writing and in presentations.
• Facilitate team discussions, resolve conflicts, and remove impediments to delivery.
• Define, document, and scale creative workflows, SOPs, and governance (briefing, versioning, approvals, asset management) that improve speed and quality.
• Administer and optimize the creative work-management stack (e.g., Airtable, Jira, Asana, Workfront) and build dashboards that report on throughput, cycle time, utilization, and on-time delivery.
• Identify and implement AI-powered tools and automations that reduce manual coordination work and improve creative delivery.

Benefits

• Flexible working model
• Professional development stipend
• Comprehensive health and parental leave plans
• Above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles)
• RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed