Senior Counsel

Retell AI•Redwood City, CA

42d•$230,000 - $270,000•Onsite

About The Position

Retell AI is seeking its first Senior Counsel to establish the company's legal function. This role will report directly to the founder and serve as a key partner to the sales team, particularly on enterprise deals. The Senior Counsel will address novel legal questions arising from voice AI technology, including consent, AI disclosure, and outbound calling regulations, and will play a crucial role in shaping the company's legal positions in these areas. The company is experiencing rapid growth, backed by prominent investors, and has achieved significant ARR and valuation. Retell AI's vision is to power entire contact centers with AI, creating intelligent AI workers for various roles within the customer experience platform.

Requirements

Juris Doctor (JD) degree.
Active US bar membership in California State.
6+ years of experience in commercial or technology transactions, OR 4+ years of experience in a tech transactions group at a top law firm.

Nice To Haves

Experience with privacy and AI regulations (e.g., GDPR, CCPA, EU AI Act).
Background in telecommunications, TCPA, or healthcare (BAA) matters.

Responsibilities

Ensure fast and safe contracting to facilitate the movement of enterprise deals.
Close enterprise agreements, including Master Service Agreements (MSA), Data Processing Agreements (DPA), Business Associate Agreements (BAA), and order forms, with minimal reliance on outside counsel.
Develop contract templates, a negotiation playbook, and Service Level Agreements (SLAs) for turnaround times to prevent sales blockages.
Establish Retell's legal stance on voice AI issues such as call recording consent, Telephone Consumer Protection Act (TCPA), AI disclosure, and customer use-case reviews.
Manage platform terms of service, acceptable use policy, privacy policy, and oversee outside counsel spending.