Senior Corporate Travel Agent

MicrochipChandler, AZ
Remote

About The Position

The Corporate Travel Agent is responsible for planning, booking, and managing end-to-end business travel for employees while ensuring compliance with company travel policies, cost controls, and service-level expectations. This role supports travelers before, during, and after trips, handling complex itineraries, changes, and disruptions with professionalism and urgency.

Requirements

  • 3 +years of recent experience in corporate travel management or travel agency environment
  • Strong knowledge of airline fare rules, ticketing, exchanges, and international travel requirements.
  • Highly skilled in routing/pricing/split ticketing
  • Proficiency with GDS systems and online booking tools
  • Excellent customer service, communication, and problem-solving skills
  • Ability to manage multiple itineraries in a fast-paced environment
  • High attention to detail and accuracy
  • Comfortable working with VIP travelers and confidential information

Nice To Haves

  • Experience supporting executive or complex international travel
  • Knowledge of corporate travel policies and expense management
  • Familiarity with duty-of-care and risk management practices

Responsibilities

  • Book and manage domestic and international travel, including air, hotel, car rental.
  • Ensure all travel arrangements comply with corporate travel policies and negotiated supplier agreements
  • Provide real-time traveler support for itinerary changes, cancellations, delays, and emergencies
  • Use corporate booking tools and GDS platforms (e.g., Concur, Sabre)
  • Advise travelers on visa requirements, passports, travel restrictions, and health/safety guidelines
  • Coordinate with airlines, hotels, and travel suppliers to resolve issues and secure best available options
  • Track unused tickets, credits, and exchanges to maximize cost recovery
  • Support duty-of-care initiatives and traveler tracking
  • Provide exceptional customer service to executives, frequent travelers, and internal stakeholders
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