About The Position

This is a temporary position covering the Assoc. Director of Copywriting during maternity leave. The ideal candidate is a seasoned email and SMS copywriter who can hit the ground running and manage and produce a high-volume workload independently that’s on-brand and client-aligned. This role is exclusive to the Enkore (CRM) department and focuses entirely on email and SMS copywriting - no social, no long-form, no ads. What it lacks in channel variety it more than makes up for in volume, complexity, and the precision required to serve clients - including managing feedback rounds and edits with a client-first mindset.

Requirements

  • 4+ years of copywriting experience, with a strong emphasis on email and SMS
  • Demonstrated ability to manage high-volume workloads without sacrificing quality
  • Experience working with or overseeing AI writing tools, with a sharp editorial eye for refining AI-generated copy
  • A strong sense of brand voice and the ability to adapt quickly across multiple client profiles
  • Comfort navigating client feedback and revision cycles — you know how to take direction well and push back when necessary
  • Excellent proofreading and self-editing skills
  • The ability to work independently and proactively — this role requires someone who owns their work without hand-holding

Responsibilities

  • Write, review, and refine approximately 100 emails per week across a portfolio of Enkore clients with minimal oversight using our custom AI copywriting agents
  • Write SMS copy that complements email campaigns, maintaining consistent brand voice across both channels
  • Manage rounds of revisions for high-touch clients, incorporating feedback efficiently while maintaining brand integrity
  • Configure, fine-tune, and align AI copy agents to each client's unique tone, voice, and messaging needs
  • Ensure copy agent outputs meet brand standards - catching gaps, inconsistencies, or off-brand messaging
  • Maintain a deep understanding of each client's audience, competitive landscape, and voice
  • Communicate proactively with internal teams to flag bottlenecks, manage deadlines, and keep workflow on track
  • Uphold quality standards across all deliverables
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