Senior Coordinator, Payroll (Hybrid)

RTX•Dallas, TX

5d•Hybrid

About The Position

The Payroll Operations Senior Coordinator – Benefits processing role is responsible for administering benefit related pay processing actions across multiple RTX business units including: Raytheon, Collins Aerospace, Pratt & Whitney, and Corporate. This role ensures accurate calculation, entry, reconciliation, and compliance for processes including but not limited to: Savings Plan, Health and Welfare, and Voluntary Deductions for active, transfer, and terminated employees. This position will be closely partnered with the following teams: Leave of Absence, Payroll Operations, Time and Labor Management, Human resources, Business units’ representatives and Vendor providers to ensure timely and accurate payroll transaction processing.

Requirements

An Associates Degree (or other 2-year post high school training) with a minimum of 6 years of relevant experience. In lieu of a degree, 8 years of relevant experience may be considered.
Experience in payroll operations or an adjacent field, preferably in a large multi‑business unit organization.
Knowledge of payroll concepts including benefits, earnings, deductions, pretax adjustments, autopay, and offsets.
Self-starter able to work effectively in a fast-paced highly collaborative cross functional team environment with excellent verbal and written communication skills using Microsoft Office suite of applications.

Nice To Haves

Ability to work with complex multi‑system workflows, adhering to federal laws and regulations while maintaining strong attention to detail.
Strong analytical, reconciliation, and audit skills.
Experience working with tools such as ADP EV5 and/or Global View, Workday, Service Now, and reporting systems.
Proficiency in analyzing Leave & Earnings Statement documents for benefits related payroll calculations and explanation.
Experience processing termination and transfer transactions related to final pay and other time-off payouts across business units especially as it relates to benefits.
Familiarity with SOX controls and payroll compliance processes.
Advanced Excel analytical skills (Pivot Tables, Xlookup, etc.).

Responsibilities

Review and process payroll benefits cases submitted via ServiceNow (SNOW) for all business units.
Research, evaluate and ensure payroll benefit issues and discrepancies are resolved in a proper and timely manner.
Complete Benefits payroll processing procedures while ensuring accurate earnings and deductions and meeting strict state compliance payroll deadlines.
Ensure alignment to RTX standard work, knowledge of RTX’s Benefit plans, and excellent customer service and flawless execution.
Apply state/local laws, union rules, and business unit ‑ specific policies to transaction processing while supporting audit activities by maintaining accurate and timely documentation for all payroll actions.
Prepare, audit, and submit benefit payment transactions related to terminations, transfers, and leave of absence for employee changes across all divisions.
Collaborate with the Payroll Service Center to load, validate, and reconcile overpayment and arrears payments.
Collaborate with Total Rewards, Leave of Absence, Human resources, Payroll Ops, Vendors and Time & Labor Teams on case processing and employee inquiries.
Directly communicate results of calculations, discrepancies, and case resolutions to employees and stakeholders.
Participate in testing payrolls and reviewing the outcome and troubleshooting issues.
Review and ensure payroll benefits activities comply with company policies and relevant regulations in regard to 401K, HSA, FSA, and company match programs.