Senior Coordinator, Media Operations

UNITED STATES SOCCER FEDERATION 1•Atlanta, GA

About The Position

U.S. Soccer is seeking a Senior Coordinator, Media Operations to deliver media operations across the Federation’s 27 National Teams and major events, with a primary focus on the U.S. Men’s and Women’s National Teams. Reporting to the Vice President, Communications, the role plans and executes media operations for National Team matches, camps, tournaments, and other Federation events. The coordinator serves as a key operational contact for media and works with National Team press officers, Sporting, Event Operations, Broadcast, Security, Commercial, Ticketing, and venue partners to plan and deliver a consistent, professional media experience. The role includes managing accreditation, media facilities and access, event communications, staffing, vendors, equipment, and operational planning. The coordinator supports team media availability and press conferences, contributes to consistent media operations standards, and helps plan and deliver operations at major international tournaments and other high-profile events. The position requires independent judgment and real-time problem-solving in fast-paced, high-profile environments, along with willingness to travel up to 50% and work nontraditional hours, including evenings, weekends, and holidays, as needed. U.S. Soccer offers a comprehensive compensation package, a casual work environment, an inclusive culture, and an atmosphere for professional development. The Federation is an equal opportunity employer committed to diversity, equity, and inclusion.

Requirements

Bachelor’s degree or an equivalent combination of education and relevant professional experience.
3 to 5 years of relevant experience in media operations, communications, public relations, sports communications, event operations, or a related field.
Demonstrated experience supporting media operations at major live sporting events.
Strong understanding of media operations, accreditation and credentialing, venue access, and the needs of working journalists, photographers, and broadcasters.
Ability to independently manage event logistics and multiple stakeholders in fast-paced, high-pressure environments.
Strong project management skills, including managing timelines, staffing plans, vendors, and concurrent workstreams.
Strong judgment and ability to anticipate issues, solve problems, and make decisions in live-event environments.
Strong service orientation and ability to anticipate and respond to the needs of media and other event stakeholders.
Exceptional organizational and time-management skills, attention to detail, and ability to manage multiple events, deadlines, and priorities simultaneously.
Excellent interpersonal, verbal, and written communication skills and ability to work effectively with media, athletes, coaches, executives, venue personnel, and other high-profile stakeholders.
Proficiency with Microsoft Office.
Ability and willingness to travel up to 50% of the time and work nontraditional hours, including evenings, weekends, and holidays, as needed.
General knowledge of soccer.
Ability to work in fast-paced and demanding environments.
Ability to connect micro-level details to the macro-level vision and mission.

Nice To Haves

Experience in professional or international soccer is strongly preferred.
Experience with media accreditation, credentialing, or event management platforms is strongly preferred.
Spanish-language proficiency is strongly preferred.

Responsibilities

Plan, coordinate, and execute media operations for National Team matches, camps, tournaments, and Federation events, primarily for the Men’s and Women’s National Teams and as needed across all 27 National Teams.
Manage media accreditation from application through event-day execution, including reviewing requests, assigning access, producing and distributing credentials, and troubleshooting issues.
Serve as an onsite point of contact for credentialed media, providing information, answering questions, and resolving operational issues.
Coordinate media facilities and operational requirements, including press boxes, workrooms, press conference areas, mixed zones, photographer work areas and positions, entrances, connectivity, and catering; manage photographer access and credential or bib distribution as required.
Manage media access and movement within venues and ensure access policies are followed.
Work with venues and internal stakeholders to assess media infrastructure, determine operational needs, create event-specific plans, and conduct pre-event walkthroughs and readiness checks.
Support player and coach media availability, live and virtual press conferences, training access, and other team communications needs in partnership with National and Youth Teams press officers.
Develop and distribute media advisories and operational communications covering accreditation, schedules, access, parking, media availability, and event logistics; schedule virtual press conferences and assist with their execution.
Implement U.S. Soccer Media Guidelines and event-specific access policies while supporting journalists and protecting team needs and media partners’ rights.
Research local media markets and maintain media lists and databases.
Build and maintain relationships with media operations contacts at venues, FIFA Member Associations, confederations, and other soccer organizations.
Recruit, brief, train, and manage event-day media volunteers; develop staffing plans, assignments, roles, expectations, and escalation procedures.
Manage media operations equipment and inventory.
Manage media operations vendors, including sourcing services, negotiating agreements, tracking expenses, and processing invoices within established budgets.
Collaborate with Event Operations, Broadcast, Security, Ticketing, Commercial, and other teams to incorporate media requirements into event planning.
Help develop and implement consistent media operations standards, processes, and best practices across National Teams.
Support planning and execution for major international tournaments and other high-profile events hosted or supported by U.S. Soccer.
Anticipate operational challenges and independently troubleshoot issues in real time during matches and events.