Senior Coordinator, Media Operations

United States Soccer Federation 1•Atlanta, GA

About The Position

U.S. Soccer is seeking a Senior Coordinator, Media Operations to deliver media operations across the Federation’s 27 National Teams and major events, with a primary focus on the U.S. Men’s and Women’s National Teams. Reporting to the Vice President, Communications, this role plans and executes media operations for National Team matches, camps, tournaments, and other Federation events. The coordinator serves as a key operational contact for media and works cross-functionally with National Team press officers, Sporting, Event Operations, Broadcast, Security, Commercial, Ticketing, and venue partners to ensure media needs are planned and executed effectively. The ideal candidate is highly organized, detail-oriented, and comfortable in fast-paced, high-profile environments. They understand the needs of working media, anticipate operational challenges, and can independently manage priorities and stakeholders while delivering a consistent, professional media experience. The role also supports major international tournaments and other high-profile events hosted or supported by U.S. Soccer.

Requirements

Bachelor’s degree or equivalent combination of education and relevant professional experience.
3 to 5 years of relevant experience in media operations, communications, public relations, sports communications, event operations, or a related field.
Demonstrated experience supporting media operations at major live sporting events.
Strong understanding of media operations, accreditation and credentialing processes, venue access, and the needs of working journalists, photographers, and broadcasters.
Ability to independently manage event logistics and multiple stakeholders in fast-paced, high-pressure environments.
Strong project management skills, including experience managing timelines, staffing plans, vendors, and multiple concurrent workstreams.
Strong judgment and ability to anticipate issues, solve problems, and make decisions in live-event environments.
Strong service orientation and ability to anticipate and respond to the needs of media and other event stakeholders.
Exceptional organizational and time-management skills, strong attention to detail, and ability to manage multiple events, deadlines, and priorities simultaneously.
Excellent interpersonal, verbal, and written communication skills, and ability to work effectively with media, athletes, coaches, executives, venue personnel, and other high-profile stakeholders.
Proficiency with Microsoft Office.
Ability and willingness to travel up to 50% of the time and work nontraditional hours, including evenings, weekends, and holidays, as needed.
General knowledge of soccer.
Ability to work in fast-paced and demanding environments.
Ability to connect micro-level details to the macro-level vision and mission.

Nice To Haves

Experience in professional or international soccer.
Experience with media accreditation, credentialing, or event management platforms.
Spanish-language proficiency.

Responsibilities

Plan, coordinate, and execute media operations for National Team matches, camps, tournaments, and Federation events, primarily for the Men’s and Women’s National Teams, with support across all 27 National Teams as needed.
Manage media accreditation from application through event-day execution, including reviewing requests, assigning access, producing and distributing credentials, and troubleshooting issues.
Serve as an onsite point of contact for credentialed media, sharing information, answering questions, and resolving operational issues.
Coordinate media facilities and operational needs, including press boxes, workrooms, press conference areas, mixed zones, photographer work areas and positions, media entrances, connectivity, catering, and event-specific services; manage photographer access and credential or bib distribution as needed.
Manage media access and movement within venues, ensuring credentialed media are properly positioned and event-specific policies are followed.
Work with venues and internal stakeholders to assess media infrastructure, determine operational needs, create event-specific plans, and conduct pre-event walkthroughs and readiness checks.
Partner with National and Youth Teams press officers to support player and coach media availability, live and virtual press conferences, training access, and other team communications needs.
Develop and distribute media advisories and operational communications covering accreditation, schedules, access, parking, media availability, and event logistics.
Schedule virtual press conferences, distribute links and meeting invitations, and assist with execution.
Implement U.S. Soccer Media Guidelines and event-specific access policies while supporting a professional environment for journalists and protecting team needs and media partners’ rights.
Research local media markets and maintain accurate media lists and databases.
Build and maintain relationships with media operations contacts at venues, FIFA Member Associations, confederations, and other soccer organizations.
Recruit, brief, train, and manage event-day media volunteers; develop staffing plans and assignments and establish roles, expectations, and escalation procedures.
Manage media operations equipment and inventory to ensure appropriate resources are available.
Manage media operations vendors, including sourcing services, negotiating agreements, tracking expenses, and processing invoices within established budgets.
Collaborate with Event Operations, Broadcast, Security, Ticketing, Commercial, and other internal teams to integrate media needs into event planning.
Help develop and implement consistent media operations standards, processes, and best practices across U.S. Soccer’s National Teams.
Support planning and execution of media operations for major international tournaments and other high-profile events hosted or supported by U.S. Soccer.
Anticipate operational challenges and independently troubleshoot issues in real time during matches and events.