Senior Control Tower Specialist

DSV•Auburn Hills, MI
•$62,496 - $78,120•Onsite

About The Position

The Senior Control Tower Specialist oversees and coordinates transportation and logistics operations to support efficient, timely delivery of goods. The role manages shipment schedules, monitors shipments, communicates with carriers, suppliers, customers, and internal stakeholders, and analyzes transportation data to identify process improvements and cost savings. It also collaborates with departments such as procurement and customer service, develops transportation strategies, and ensures compliance with regulations and industry standards. The specialist may guide and train junior team members. The position is based in Auburn Hills, Michigan, and is a full-time role in DSV’s Road division. The stated annual base pay range is $62,496–$78,120. Actual compensation depends on job-related factors, including experience, skills, education, certifications, and location. Benefits information is available through DSV’s Benefits Showcase; offerings and eligibility may vary by location and division.

Requirements

  • Bachelor's degree in logistics, supply chain management, or a related field.
  • At least 5 years of experience in transportation and logistics operations, with a focus on control tower operations.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.
  • Knowledge of transportation management systems and other logistics software.
  • Ability to manage multiple priorities and deadlines.
  • Attention to detail and accuracy.
  • Fluent in English, orally and in writing.
  • Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word.

Nice To Haves

  • Experience with international shipping and customs regulations.
  • Familiarity with Lean or Six Sigma methodologies.
  • Master's degree in logistics, supply chain management, or a related field.
  • Professional certifications such as APICS or Six Sigma.
  • Familiarity with transportation management systems such as SAP or Oracle.

Responsibilities

  • Manage shipment schedules and coordinate transportation operations.
  • Monitor shipments and provide updates to customers and internal stakeholders.
  • Communicate with carriers and suppliers to support timely delivery of goods.
  • Analyze transportation data to identify opportunities for improvement and cost savings.
  • Collaborate with departments such as procurement and customer service to ensure smooth transportation operations.
  • Develop and implement transportation strategies to improve efficiency and customer satisfaction.
  • Ensure compliance with regulations and industry standards.
  • Provide guidance and training to junior team members.
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