Senior Contract Stations Instructor - Emergency Roadside

AAA • Coppell, TX

2d • Hybrid

About The Position

This senior-level instructor position conducts Emergency Road Services (ERS) instructional courses for independent contract station (ICS) service providers and their employees and provides direct coaching and mentoring to instructor staff across Auto Club Enterprises (ACE) markets. This position is also responsible for special assignments and/or projects as directed by management.

Requirements

• 4-year college degree or equivalent combination of education and work experience required.
• Professional verbal and written communication skills required, including excellent presentation skills.
• Valid driver’s license and an acceptable driving record required.

Nice To Haves

• Minimum 3-year training/coaching work experience in the automotive service industry preferred.

Responsibilities

• Provides direct coaching and mentoring to instructor team members across ACE markets
• Coordinates special assignments and management projects
• Conduct formal classroom training sessions, workshops, and presentations for ICS personnel regarding ERS policies and procedures, and regulations.
• Deliver training via in-person classroom, instructor-led virtual, and field training as assigned.
• Collaborate with ERS teams to identify specific training and coaching opportunities.
• Prepare weekly and monthly reports.

Benefits

• Fleet vehicle for the transport and safekeeping of training supplies and equipment
• Company-paid uniforms
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree