Senior Contract Management Analyst (Healthcare)
About The Position
Johnson & Johnson Health Care Systems Inc. (JJHCS), a member of Johnson & Johnson’s Family of Companies, is recruiting for a Senior Analyst, Enterprise Operations (EO), Channel Partners & Contract Operations (CP&CO) to support our U.S. Region Enterprise Contract Management (ECM) team located in Raritan, NJ. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. Are you interested in joining a diverse team delivering outstanding results to our customers? Apply now for this exciting opportunity! ECM is an organization under JJHCS which serves as the Center of Excellence that delivers outstanding solutions for Commercial Healthcare, Government & Regulatory, Systems, Processes and Training, and Risk Mitigation & Governance. The CP&CO team is responsible drafting, negotiating, and supporting agreements with Distributors, Consolidated Service Centers (CSCs), Certified Kit Assemblers (CKAs), Group Purchasing Organizations (GPOs) and various other commercial agreements for MedTech. In addition, the team supports all contract load and maintenance activities for the MedTech and Innovative Medicine sectors in partnership with Strategic Customer Groups (SCGs) and Supply Chain Customer Solutions. The Senior Analyst will provide offer development support to the Sr. Manager and perform all contract functions as it relates to amendments, notices, account analysis, contract tracking, developing system templates, system maintenance, and providing load direction. They will also provide support to operating company channel management, account management, and field personnel, as needed.
Requirements
- University/Bachelor’s degree or equivalent is required.
- Minimum of four (4) years of related work experience.
- Experience with contract management and operation functions.
- Experience with data analytics, contract analytics, and communicating results to leadership.
- Advanced proficiency with MS Excel, including Pivot Tables and VLOOKUPS.
- Strong verbal and written communication skills with attention to detail.
- Strong analytical and problem-solving skills.
- Customer focused with the ability to establish mutually beneficial objectives.
Nice To Haves
- Advanced degree or certification is preferred.
- Understanding of contracting systems (e.g. ICS, MDM, etc.).
- Knowledge of the healthcare contracting process, specifically related to distribution.
- Ability to challenge the status quo while offering solutions.
- Ability to communicate business opportunities and/or challenges clearly to expedite the resolution of any issues.
- Ability to prioritize workload to address urgent issues.
- Team oriented with ability to succeed in a matrixed environment.
- Assumes personal ownership and accountability for business results.
Responsibilities
- Support the offer development process through contract execution; draft amendments and notices for existing agreements.
- Partner across all ECM contracting functions to ensure agreements can be administered in systems efficiently and effectively post execution.
- Develop partnerships with Johnson & Johnson Operating Company partners, Distributors, and CSCs to resolve contract operations issues efficiently and compliantly.
- Lead contract operation issues and know when to engage senior management to provide support.
- Participate in system assessments and the design, development, and implementation Contract Operations process improvements.
- Proactively seek opportunities to drive and implement process improvements that will positively impact internal efficiencies or improve the customer experience.
- Provide direction and educate team members on system capabilities and processes to ensure the team’s successful implementation of contracts.
- Ensure all contract trackers are accurately updated and maintained for metrics.
- Develop and maintain SOPs and Work Instructions, as needed.
- Adhere to the document retention process and ensure contract documents are uploaded to the records management system (HPE), as required.
- Lead/Support ad hoc projects, as needed.
Benefits
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Senior
